Burrell Henry | Page 11

I am always treated courteously at Heritage Cadillac. I am always pleased with the Service I receive from the staff. They are clear in their explanations of the service needed and are always friendly and I am always pleased with the Service I receive from the staff. They are clear in their explanations of the service needed and are always friendly and helpful. More

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The Best Customer Burrell Henry took care of my car needs. I had my oil change and tire rotate. he even told i had a recall on my car. He took care that to. Burrell Henry took care of my car needs. I had my oil change and tire rotate. he even told i had a recall on my car. He took care that to. More

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GOOD WORK I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO I JUST LIKE THE WAY MR.BURELL GOES ABOUT TAKING CARE OF CUSTOMERS VERY UNDERSTANDING ABOUT YOUR CONCERN ABOUT YOUR AUTOMOBILE JUST A GOOD PERSON TO DO BUSSINESS WITH.NEVER HAD A BEEF WITH HIM IN ALL THE TIMES I BEEN DOING BUSSINESS AT HERITAGE CADILLAC A VERY GOOD PERSON FOR YOU ALL TO HAVE ON YOUR TEAM..VERY SATISFIED WITH HIS KNOWLEDGE ABOUT AUTOMOBILE. More

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engine light was on Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it ou Originally was told by a friend my reversal light wasn't working. I called early Monday AM to see if I could bring the car in. Burrell checked it out and say the orange light in the card stated it was the engine light. I had to be some where around l0:00. They worked on the car and I kept my appointment . More

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Professional and Personal Having been a client of Heritage for many years, every car deal is different and new, yet the staff, Charles Hughes, Darren, Burrell, Cathy, Sly, all Having been a client of Heritage for many years, every car deal is different and new, yet the staff, Charles Hughes, Darren, Burrell, Cathy, Sly, all show a Team Like performance on my behalf giving me comfort and trust in myself and the decisions we all made together. As if this deal was the only one on their desk that day. Wow! Always going above and beyond in EVERY department! Thank you to the entire Heritage Cadillac for my 3rd vehicle, our families 7+ vehicles and 20 years, as exciting as my first Cadillac experience! More

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Best service center in the midwest Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experien Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experience! More

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Above and Beyond Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my qu Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my questions with patience and courtesy. They go above and beyond in all circumstances. The waiting room offers good coffee and snacks with reading material. My vehicle was ready for me in under the estimated time and it was clean and sparkly. Heritage checks everything and your vehicle looks brand new when you get it back. Burrell was outstanding, as are all the Heritage employees. Highly recommend. More

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Very good service Burrell, the Service Technician, pays close attention to detail and makes sure all issues are taken care of. He is professional, knowledgeable and wi Burrell, the Service Technician, pays close attention to detail and makes sure all issues are taken care of. He is professional, knowledgeable and willing to assist. More

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Service Rating I have worked with Heritage for a long time and have always been satisfied with the Service and Sales departments . I have always been treated with re I have worked with Heritage for a long time and have always been satisfied with the Service and Sales departments . I have always been treated with respect and care in taking care of my vehicle! More

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Awesome Service Great dealership! I have nothing but GOOD things to say about everyone at Heritage Cadillac. Everyone is very helpful and go out of their way to hel Great dealership! I have nothing but GOOD things to say about everyone at Heritage Cadillac. Everyone is very helpful and go out of their way to help you. More

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