Buffy Smith

Perfect The service Department are always friendly and Chris Schaffer is always curtious and professional Chris Schaffer is always curtious and professional More

by belitahall4 Verified Customer Verified Customer

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They are always nice and friendly when I go to get my truck serviced. Very timely service also. truck serviced. Very timely service also. More

by kevinatknk Verified Customer Verified Customer

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Came for service dept. For my truck.Buffy was great. Explained everything to be done For my truck.Buffy was great. Explained everything to be done More

by carlees Verified Customer Verified Customer

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Buffy was fantastic! Our wait was less than expected, she kept us informed, she explained all the work completed as well as the work recommended!! We could not have rece Our wait was less than expected, she kept us informed, she explained all the work completed as well as the work recommended!! We could not have received better service. Will most definitely be back!! More

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My car was done in a timely manner. Maintenance manager was informative and explained everything in detail. Maintenance manager was informative and explained everything in detail. More

by tokenwatson Verified Customer Verified Customer

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The service was great. Buffy is very nice. She gave me her full attention and explained everything where I could understand it. Buffy is very nice. She gave me her full attention and explained everything where I could understand it. More

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Thanks Buffy was great kept me informed the whole time and made sure we got our vehicle back right and made sure we got our vehicle back right More

by Codyfields22 Verified Customer Verified Customer

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We were told the Rogue we purchased was 39,900. However the invoice stated it was 43,000. We were lied to. We were not at all satisfied with how we were treated while purchasing our car. We were al However the invoice stated it was 43,000. We were lied to. We were not at all satisfied with how we were treated while purchasing our car. We were also told the interest rate was 0% but the real rate was 7.4%. We will never purchase from Serra Nissan again, I will tell everyone I know not to do business with them. I purchased GAP insurance for about $5000. Then I paid off the car because of the high interest rate and I haven’t heard anything about returning the insurance amount. I called and tried to speak with the guy who did the credit application, and he never returned my call. We are very dissatisfied with our experience with Serra Nissan in Cullman. More

by regina.blalock Verified Customer Verified Customer

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I had a previous post on here concerning the issues I had buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened to my complaints . I brought the car in and the repairs were made. Turns out the previous repair had faulty parts. The new parts were installed and the car drives great. Thank you Sam for everything you did. I appreciate you. More

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It was nice and quick. I was very pleased. Very happy to do business with Nissan thank you I was very pleased. Very happy to do business with Nissan thank you More

by Harrisjustan3 Verified Customer Verified Customer

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