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Bryce Harlow
Bryce Harlow at Heiser Ford Lincoln

Bryce Harlow

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Bryce Harlow

April 01, 2026

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Employee Rating

Car was not repaired after the work was done and I was told that he tested it. I had to go to another dealer More

by glendac82258
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 01, 2026

Heiser Ford Lincoln responded

Dear Glen, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico, so we can better understand what happened during your experience.

March 19, 2026

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After I describing my car's problems, I was told that the mechanic would evaluate the issues and tell me what. I was advised of how to fix my car's issue. The work was done in less than an hour. I paid and w More

by Arnez64
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Mar 19, 2026

Heiser Ford Lincoln responded

Dear Arnez, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2026

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Many issues on the Edge. I purchased 1/26. I am still waiting to get it back in for another misdiagnosed issue. I have had the car back in your shop about 7 times. It has bee More

by banovy
Recommend Dealer
No

Other Employees Tagged: Bryce Harlow

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Mar 30, 2026

Heiser Ford Lincoln responded

Dear banovy, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico, so we can better understand what happened during your experience.

February 27, 2026

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Personable and timely. How bout that is plenty have a great day So long for now More

by Lisa S.
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Feb 28, 2026

Heiser Ford Lincoln responded

Thank you for the kind words about our service. Bryce and our team are glad you found everything personable and timely. Enjoy your Lincoln Nautilus and have a great day. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

January 20, 2026

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Employee Rating

I was happy with the timely and professional service from Bryce, Bassim and salesman 'Hutch.' More

by david@davidseebach.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Bassim Farhoud

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Jan 20, 2026

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 29, 2025

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Bryce is awesome, answered all my questions, super Always knows what's going on, highly recommend Bryce More

by BWEICHART
Recommend Dealer
Yes

Other Employees Tagged: Bryce Harlow

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Dec 30, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 22, 2025

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The service I received at the dealership was professional, very responsive, and the price was right. More

by RICKY777BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Gary Smith, Philip Stam , Craig Knabe

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Dec 22, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

November 06, 2025

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Employee Rating

My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Chad Formico, Ellianna Haliga, Gary Smith, Philip Stam , Keli Gastrow, Craig Knabe

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Nov 06, 2025

Heiser Ford Lincoln responded

Dear Pattiagnello, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 04, 2025

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Employee Rating

This is a car dealership that surpassed my expectations. Friendly service and would highly recommend More

by Paullawrence
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

October 17, 2025

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Employee Rating

They was very nice good vibes informational and on time clean I would recommend them More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Gary Smith, Philip Stam , Craig Knabe

Report | Print
Oct 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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