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Bryce Cassels

Overview Reviews (9) Inventory (328)

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Bryce Cassels

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Bryce Cassels

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Former automotive technician of 5 years, and current service advisor. Currently I am working towards my degree in Business Management to take my career to the next step!

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4.9

9 Reviews

Former automotive technician of 5 years, and current service advisor. Currently I am working towards my degree in Business Management to take my career to the next step!

Overview Reviews (9) Inventory (328)

Dealership Experience

1 yr, 10 mos

Specialties & Trainings

Chevrolet and Volkswagen

4.9

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Bryce Cassels

November 08, 2024

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Employee Rating

Great Costumer service! !! I brought my car for a recall on my car, I got there around 4-5 pm and they gave me a next day appointment got there at my appointment time and wi !! I brought my car for a recall on my car, I got there around 4-5 pm and they gave me a next day appointment got there at my appointment time and within 2.5 to 3 hours it was fix, the service team treated me just like a paying customer. great experience! Thank you!! More

by AtlasCatx

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 09, 2024 -

Five Star Chevrolet responded

Thank you, AtlasCatx, for choosing the Five Star Chevrolet service team! Bryce and our techs welcome additional vehicle questions at 972-389-6700. We are here to share our advice and expertise! Take care, Chris Selbach, Service Director

October 16, 2024

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Employee Rating

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Withem, Rosa Lerma, Ron Daly, Franko Santana, Giovanni Dichiara

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Oct 16, 2024 -

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

October 10, 2024

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Employee Rating

Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andres Nunez, Giovanni Dichiara, J.R. Lopez

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Oct 10, 2024 -

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 09, 2024

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Employee Rating

Service was quick and they explained all that was done They even washed my truck! They even washed my truck! More

by jo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 10, 2024 -

Five Star Chevrolet responded

Jo, Whenever you need vehicle advice, don't hesitate to call Bryce and our techs at 972-389-6700. Helping you keep your truck in good shape is the goal. We look forward to seeing you again at Five Star Chevrolet. Thank you, Chris Selbach, Service Director

October 01, 2024

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Employee Rating

Advisor and tech were on top of everything. Quick turn around and done right. Highly recommended. Quick turn around and done right. Highly recommended. More

by thegardnerfltrx

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Gardner

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Oct 01, 2024 -

Five Star Chevrolet responded

Thegardnerfltrx, We appreciate your business at Five Star Chevrolet and value your feedback. Your positive comments about your service experience are very much valued. Bryce, Jason, and our techs welcome vehicle questions at 972-389-6700. Thank you for sharing. Take care, Chris Selbach, Service Director

September 02, 2024

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Employee Rating

Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy tr He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy trucks at Sam Pack’s Five Star Chevrolet in Carrollton. Thanks for always being 5 Star! Sean More

by Seanojohnson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Gardner

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Sep 03, 2024 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for sharing your Five Star Chevrolet service experience. Bryce and our techs are always available for vehicle questions at 972-389-6700. Don't hesitate to ask for their advice. Safe travels! Take care, Chris Selbach, Service Director

August 05, 2024

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Employee Rating

Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet respectful place I will continue to come here to friendly Chevrolet More

by joereyes127

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Cassels, Joe Harrell, Lee Nolen , Alex Martinez

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Aug 06, 2024 -

Five Star Chevrolet responded

Thank you, Joe! We really appreciate your endorsement of so many on the Five Star Chevrolet service team. Keeping you safe and knowledgeable about your vehicle is the goal. Reach us any time at 972-389-6700. We are here to share our expertise. Best regards, Chris Selbach, Service Director

July 29, 2024

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Employee Rating

Always Top Notch Service. I would recommend Sam Pack Five Star Chevrolet all day every day. I would recommend Sam Pack Five Star Chevrolet all day every day. More

by Katrina T

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Withem, Ron Daly, Giovanni Dichiara

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Jul 30, 2024 -

Five Star Chevrolet responded

Thank you, Katrina, for continuing to choose Five Star Chevrolet! Our service team welcome the chance to share its knowledge. Reach us any time at 972-389-6700. We want you happy with your ride. Best regards, Chris Selbach, Service Director

July 24, 2024

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Employee Rating

Super friendly and excellent customer service and professional work done I would like to recommend for everyone and appreciate it all of you Thanks again!!! professional work done I would like to recommend for everyone and appreciate it all of you Thanks again!!! More

by sunny12251973

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 24, 2024 -

Five Star Chevrolet responded

Thank you, sunny12251973, for taking the time to rate your service visit at Five Star Chevrolet. Reach Bryce and our techs at 972-389-6700 with questions any time. We want you knowledgeable about your vehicle. Best regards, Chris Selbach, Service Director

Jul 24, 2024 -

sunny12251973 responded

Thank you for everything to taking care of my service and l really appreciate that Thanks again 👍👍👍👍👍

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Bryce Cassels

Service Advisor

Five Star Chevrolet

9 Reviews of Bryce Cassels

Dealership Inventory (328 Vehicles)

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