Bryce Bussa

So impressed with the thoughtful kindness and help in getting my warranty work performed. I travelled from Grand Junction and will return for any maintenance. Thank you once again. getting my warranty work performed. I travelled from Grand Junction and will return for any maintenance. Thank you once again. More

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David Hemphill was a fantastic salesman with impeccable knowledge and showed a caring attitude during our two purchases. Also, the service department is caring and just fantastic! Thanks Winslow! You’ve go knowledge and showed a caring attitude during our two purchases. Also, the service department is caring and just fantastic! Thanks Winslow! You’ve got some good people there! More

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I’m at wits end with these guys… Our 2012 BMW X3 came up for service and had a brake sensor light, an adaptive headlight error, an antifreeze leak and needed an oil change. We schedule an appointment an for service and had a brake sensor light, an adaptive headlight error, an antifreeze leak and needed an oil change. We schedule an appointment and then went in with Bryce to discuss all the things wrong. They had the car for a couple weeks and it cost us around $2500 for service. I didn’t have issue with the price as long as it was fixed. Immediately on getting it back we noticed it was dripping oil in the driveway And emailed them… That’s something it never did before. A day or so later water pump went out (A little suspect considering they just changed the coolant tank). We brought it back again and they installed a new pump charging us another large bill. Got the car back still leaking oil. A few days later the parking brake stopped working (they just changed the brake sensors) and the adaptive headlight error came back up. We brought it back in again. Turns out something was unplugged on the parking brake and the adaptive headlight they’d repaired had the back of it fall off. They came up with $14,000 worth of extras the car needed (But only after I questioned them trying to charge me for the things they had already fixed) We had to initiate communication with them for the most part to find out what was going on with the car and were told an email and text was sent, neither of which we received. I went in and had a conversation saying they just needed to fix what they didn’t fix before. First they said the oil pan was leaking then they said the valve cover was leaking now I’m not sure which one it is but neither had done it before. I suspect they pulled the oil plug out with an impact gun and caused the leak. When we picked it up, the switch for the parking brake was cracked… I’m pretty sure the oil leak isn’t fixed either. At this point I’m going to file a BBB claim on what we’ve paid and ask for it back and take it somewhere where they can actually fix it More

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How easy was work with them. Everything were smoth and at the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service More

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Poor customer service, xxxx poor response times. I had some issues with Winslow BMW, however Jason Russel did his best to straighten the issues out and I appreciate all he did to help. He is an asset I had some issues with Winslow BMW, however Jason Russel did his best to straighten the issues out and I appreciate all he did to help. He is an asset to their team and I feel that I can contact him and know that he will help as much as he can. I was able to purchase the extended service plan and complete the service that was recommended. I will be servicing our BMW with Winslow and will have no issues knowing that they will work with their customers, which is what I believe both the customer and the dealership want, no issues. Thank you Jason. More

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Love my adviser Bryce he’s amazing he always looks out for my best interest when it comes to my 2015 X1! Bryce is always hands on with me explaining what is actually going on with my car!!!!! I would not for my best interest when it comes to my 2015 X1! Bryce is always hands on with me explaining what is actually going on with my car!!!!! I would not recommend Eddie because he’s so rude to me when i brought my car in before I went to my current advisor Bryce. Eddie wouldn’t explain what was going on with my car and gave me nasty looks like I shouldn’t have own my X1 and now I would definitely recommend Bryce if you are going to own a BMW. More

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Thank you,JAKE, for your help! I met with a genius, Jake, yesterday. I’ve actually had my car since September, 2018. Now I love it like brand new all over again! AND, you were so pa I met with a genius, Jake, yesterday. I’ve actually had my car since September, 2018. Now I love it like brand new all over again! AND, you were so patient with my lacking tech skills. THANK YOU More

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CPO BMW I recently purchased a CPO BMW at Winslow. I like the vehicle a lot. I’ve had a couple of problems with the vehicle but the staff has been great in I recently purchased a CPO BMW at Winslow. I like the vehicle a lot. I’ve had a couple of problems with the vehicle but the staff has been great in getting them resolved. Thank you Winslow staff! More

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Service Appointment made for oil change took them 4 plus hours to complete that was with an appointment buy a BMW every time you need service kiss the day awa Appointment made for oil change took them 4 plus hours to complete that was with an appointment buy a BMW every time you need service kiss the day away. More

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Awesome service from Bryce and the team! The team at Winslow is awesome. Bryce (service adviser) has outstanding customer service, always treats customers with respect and explains everything The team at Winslow is awesome. Bryce (service adviser) has outstanding customer service, always treats customers with respect and explains everything fully. I highly recommend the team at Winslow BMW. Rudi More

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