Bryce Benefiel

BEWARE! This dealership has ZERO INTEGRITY! I live out of state and purchased a specific vehicle I've been wanting, a 2019 Mustang GT. They sent me pics that This dealership has ZERO INTEGRITY! I live out of state and purchased a specific vehicle I've been wanting, a 2019 Mustang GT. They sent me pics that looked great, I signed papers, PAID CASH & BOUGHT A WARRANTY. Had the car shipped and what came off that truck looked like it came out of a dumpster. The paint was chipped, back up cam missing just a hole, it was beyond Filthy icould barely see out the window to get it home. The min I started thatcher I knew something wasn't right. Parked it in my garage and notified Bryce and Noe. Ended up driving that car with my 5yo son in it to take it to the Ford Service center and before I even get home my tech sends me a text, "Its a miracle that you guys made it anywhere driving the Mustang. The wheels on it are off a Hyundai and they don't fit the hubs. only a few threads of the studs are holding the wheels on..." What kind of people sell someone a car in that condition? What kind of people put a child's life in danger and then don't even have the spine to acknowledge what they did? INDY AUTO MAN THATS WHO. Following that text I recieved the techs report, air filter, sparkplug, encrusted battery, parts missing and held on with tape, bad brakes, brake fluid full of water, clutch, bearings and then they had to stop because the car is unsafe to drive so they couldn't continue to check for other mechanical issues. They won't even give me the car in that condition because they could be held liable if something happens to me. Ive filed with the Attorney General, have talked to BBB, consumer reports and these xxxx bags don't even care. They stole almost 40,000 from me, put my baby's life in danger, my life in danger, and won't even honor their warranty. Bryce said he would inform his manager, NEVER DID. Noe didn't even respond, or help me at all. THESE ARE xxxx BAGS YOU HAVE RUNNING YOUR DEALERSHIP. THESE PEOPLE DONT CARE ABOUT YOU, YOUR CHILDREN, OR YOUR SAFETY. THEY WONT EVEN HONOR THEIR OWN ARBITRATION AGREEMENT. I can't even believe companies operate ike this. Had we been hurt you wouldve been facing much worse consequences than you already are. I hope one day you get a salesman as dirty as yourselves More

by Krista Anderson Verified Customer Verified Customer

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Everyone was i met was great. They helped me get the type of vehicle I needed in my budget. A great experience. They helped me get the type of vehicle I needed in my budget. A great experience. More

by JUSNMAN Verified Customer Verified Customer

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quick, helpful, and super duper kind environment! we went to get a car that day and that was what was done, bryce was super efficient with helping me understand the process as well we went to get a car that day and that was what was done, bryce was super efficient with helping me understand the process as well More

by TATERBUG103105 Verified Customer Verified Customer

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Trace provided great customer service. Def would recommend to others in my family. Thanks Trace Def would recommend to others in my family. Thanks Trace More

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