Bryant Ward
Bryant Ward at Serra Chevrolet

Bryant Ward

Service Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.0
37 Reviews
4.0

37 Reviews

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37 Reviews of Bryant Ward

June 10, 2025

Dealership Rating
Employee Rating

I would not recommend due to poor communication and distrust on completing job per their bulletin recommendations . They will overcharge and will not honor the quotes given. Armand service advisor and More

by Supersport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amand

June 10, 2025

Dealership Rating
Employee Rating

Still no response and accountability from service regarding the untruths when servicing my vehicle and pricing changes as they see fit. More

by Supersport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Burks , Armand Planter

June 10, 2025

Dealership Rating
Employee Rating

Wasn't overly crowded upon arrival and didn't take my entire day to get serviced 🫡 More

by andrelpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2025

Dealership Rating
Employee Rating

This dealship is very concerned about there customers, making sure they go away please with their service. More

by janicef.hollowell
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Richardson

June 08, 2025

Dealership Rating
Employee Rating

Good service and attention. The waiting room is nice and the girl who atended me was prety nice More

by joseochea
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Awesome team , repaired my Tahoe I have no issues at all. Annalise was the best advisor I’ve seen, she was awesome from start to finish and the mechanic that performed the work did amazing work. Very please More

by dnathantucker1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annalise service writer

June 06, 2025

Dealership Rating
Employee Rating

My consultant was very professional and funny service time normal approximately 2 hrs, however they forget to fill windshield washer fluid More

by angelajoyner875
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

The dealership was nice clean and the environment was very friendly, and a nice selection of vehicles More

by jayerich292
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Que, Guzman

June 05, 2025

Dealership Rating
Employee Rating

Can’t make an appointment and simple work and job wasn’t completed. Although they said my car was completed and took my money, I had to return and tell them to do what I paid them to do during my first vis More

by raguzanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 05, 2025

Dealership Rating
Employee Rating

The service members are nice and give you the impression that they wants to help More

by Wendy7497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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