Bryant Ward
Bryant Ward at Serra Chevrolet

Bryant Ward

Service Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.1
41 Reviews
4.1

41 Reviews

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41 Reviews of Bryant Ward

June 12, 2025

Dealership Rating
Employee Rating

Our service rep Annalise was nice and communicated often. The waiting area was comfortable and the popcorn was great. We're happy with car service. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annalise

June 12, 2025

Dealership Rating
Employee Rating

Excellent,prompt,great service and great customer service…it doesn’t take long for my service every time I’m there.. More

by enorton2292
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annalise

June 12, 2025

Dealership Rating
Employee Rating

Changed the oil in my Impala. I read the report of service, and was completely satisfied with it. The staff was courteous and patient. I will choose Serra for my car maintenance. More

by Darla_alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

They were very nice and the work was very professional thank you so much keep up the good work. More

by leavyjohn1958
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Still no response and accountability from service regarding the untruths when servicing my vehicle and pricing changes as they see fit. More

by Supersport
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Greg Burks , Armand Planter

June 10, 2025

Dealership Rating
Employee Rating

Wasn't overly crowded upon arrival and didn't take my entire day to get serviced 🫡 More

by andrelpalmer
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

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I would not recommend due to poor communication and distrust on completing job per their bulletin recommendations . They will overcharge and will not honor the quotes given. Armand service advisor and More

by Supersport
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Amand

June 08, 2025

Dealership Rating
Employee Rating

This dealship is very concerned about there customers, making sure they go away please with their service. More

by janicef.hollowell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Richardson

June 08, 2025

Dealership Rating
Employee Rating

Good service and attention. The waiting room is nice and the girl who atended me was prety nice More

by joseochea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Awesome team , repaired my Tahoe I have no issues at all. Annalise was the best advisor I’ve seen, she was awesome from start to finish and the mechanic that performed the work did amazing work. Very please More

by dnathantucker1977
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Annalise service writer

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