Bryan Thigpen

I’m not very happy with this dealership at all they have had my car twice and both times they didn’t get me a loner car at all and didn’t even keep in contact with me about what was going on with my car and had my car twice and both times they didn’t get me a loner car at all and didn’t even keep in contact with me about what was going on with my car and how they were going to be able to fix this being stranded and not being able to go to work really is upsetting and I told them that I had to get to work and they said that you didn’t buy this car from us so we don’t have to provide you a loner car which I thought was very rude . I got wrote up because I couldn’t get to work. I asked them questions about my car and they told me that they didn’t even know much about these cars because they are new out . So I think it’s very poor communication on their part when they don’t let the customer know what is going on with their vehicle plus they don’t act like they even want to help you because you didn’t purchase the vehicle from their dealership so yes I’m very upset at the dealership and if I could have it towed somewhere else I would because maybe I could at least get my car fixed and feel safe to drive my car again and not feel like it’s not safe to drive anymore. This dealership doesn’t give you the confidence that they can even fix it right! More

by tammy_durm Verified Customer Verified Customer

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Terrible! Should not be certified to sell Wagoneers! They do not do anything for the wagoneer customers! Should not be certified to sell Wagoneers! They do not do anything for the wagoneer customers! More

by Mcdkimmie Verified Customer Verified Customer

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Very Friendly. Courteous and prompt and I will take my car ɓack for services in the future. Courteous and prompt and I will take my car ɓack for services in the future. More

by loopner_2006 Verified Customer Verified Customer

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Took care of my car's repair and transported me home and back while it was in the shop. Good communication and timely repair; completed in same day. back while it was in the shop. Good communication and timely repair; completed in same day. More

by vwillis01 Verified Customer Verified Customer

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I dropped off my truck December 23 and I still don't have it. It's my primary work truck. Called several times not response so needed to drive to dealer for an update. The service advisors are doing there be it. It's my primary work truck. Called several times not response so needed to drive to dealer for an update. The service advisors are doing there best, but there are major issues there. Oil all over the bottom of my previous truck after an oil change, leaving items.lose after service, no one ever calls you back, and items aren't getting addressed on my new 2023 Ram 1500. I have my 2011 Ram 2500 in for service now. I would.like to have a meeting with the GM and Swrvice Manager to address my concerns. More

by Jon Verified Customer Verified Customer

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I would rate them higher if I could. First experience with them and it was extremely positive from start to finish! I will be using them from now on since they are closer than Douglas Ra First experience with them and it was extremely positive from start to finish! I will be using them from now on since they are closer than Douglas Ram that I bought from and that's not meant to take anything away from them either. Uftring just happens to be 1.25 hours closer. More

by TVSTALEY Verified Customer Verified Customer

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We were in for the camera system update. Said it would take 30 minutes but we were there for 2 hours Said it would take 30 minutes but we were there for 2 hours More

by hepzeth Verified Customer Verified Customer

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BRIAN AND HIS TEAM IS THE BEST! ! MY CAR COST TO MUCH FOR ME TO FIX RIGHT NOW. IM A POSTAL WORKER BUT NOT YET CAREER STATUS. THEY WAS AWESOME AND DIDNT CHARGE FOR DIAGNOSIS. GREAT PE ! MY CAR COST TO MUCH FOR ME TO FIX RIGHT NOW. IM A POSTAL WORKER BUT NOT YET CAREER STATUS. THEY WAS AWESOME AND DIDNT CHARGE FOR DIAGNOSIS. GREAT PEOPLE!! More

by Gaytonangel1 Verified Customer Verified Customer

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This trip was confusing. I didnt know there are different desks for small issues vs bigger issues! I was in to get a headlight replaced on 12/31/24, overall it only took ab I didnt know there are different desks for small issues vs bigger issues! I was in to get a headlight replaced on 12/31/24, overall it only took about an hour or so. I had a cup of coffee and walked around and before I knew it, they said it was done. More

by Eddie Tega Verified Customer Verified Customer

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Take care of their customers, professional, make sure everything is checked and taken care of according to the customer. Thank you everything is checked and taken care of according to the customer. Thank you More

by jessstepht Verified Customer Verified Customer

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