Bryan Serpa
Bryan Serpa at Audi Fresno
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Bryan Serpa

Service Advisor

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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4.7
325 Reviews
4.7

325 Reviews

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325 Reviews of Bryan Serpa

December 19, 2024

Dealership Rating
Employee Rating

My appt was at 10:00 am for an oil change but didn’t got car back around 6:00 pm More

by HCHU2015
Sales Price Transparency
Purchase Time
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Recommend Dealer
No

October 28, 2024

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Chris and Luis were incredible to work with. They went above and beyond my expectations More

by LITLHOTTIE74
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Luis Ybarra

Oct 28, 2024

Audi Fresno responded

Thanks for sharing about your experience with Audi Fresno. Chris, Luis, and our team appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

July 28, 2024

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Chris Williams was extremely helpful and patient is the process of buying the Cayenne Coupe. The dealership made us feel that our loyalty to them for over 14 years meant something. More

by nadia.mihaljcic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Luis Ybarra

Jul 29, 2024

Audi Fresno responded

Thank you, Nadia, for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 559-500-4635

June 16, 2024

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Everyone is so helpful. Sean has gone out of his way to get to get me the allocation and the new car made and delivered in time to turn in the leased Audi. I have loved all More

by rfhauer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Luis Ybarra, JJ Hagglund , Liam Conway

Jun 17, 2024

Audi Fresno responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Kind Regards, Your Audi Fresno Team 559-500-4635

May 22, 2024

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John Turja was great. He talked us through all the car features while on the drive. He made the application process easy and seamless. He is s really good guy with a great More

by G B & L B
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 29, 2024

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

April 08, 2024

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Everyone was really helpful. Very welcoming. Answered all my questions. Made the whole experience easy and smooth More

by sanchezadam71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Hagglund, Chris Faught

Apr 08, 2024

Audi Fresno responded

Adam. Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

July 08, 2023

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The dealership is very impressive in all areas of use. Super clean and free refreshments. Sean was the first salesman that my wife and I encountered that genuinely wanted to find the right vehicle for u More

by ETOWSLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Audi Fresno responded

Thanks for sharing your experience with Audi Fresno. Sean and our team appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

June 29, 2023

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They make the transaction painless. Don’t go in looking to negotiate price and you’ll walk away happy. More

by Marni
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Dorsey Smith, Shane Atkins , Haoie Luc

Jun 30, 2023

Audi Fresno responded

Marni, Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

April 07, 2023

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Employee Rating

Sean is amazing. He was informative and gave us the best experience! We bought two cars and took up so much of his time. We appreciate Sean and will only buy cars fro More

by jwages1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Hugo Gutierrez , Gavin

Apr 07, 2023

Audi Fresno responded

Thanks for your feedback on your recent visit to Audi Fresno. I'm glad to hear that Sean was able to assist you and that you had such a positive experience! Kind Regards, Your Audi Fresno Team 559-500-4635

April 06, 2023

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Doresy made our experience very easy and enjoyable. We stayed with Audi bc of the great service department. And Doresy confirmed this was a great decision! More

by emcilhatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorsey Smith

Apr 07, 2023

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dorsey and the team met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

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