Bryan Robertson
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
159 Reviews
Write a Review159 Reviews of Bryan Robertson
August 07, 2023
We are very happy with the Toyota service in Oakland, especially living, so close to it, that way, we don’t have to go any further especially living, so close to it, that way, we don’t have to go any further More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
July 30, 2023
Intake was a little slow, but it was a busy morning. After that it went the smoothest I've ever been at a service center. My car was a bit of a problem child, so it took four days, but I've been extreme After that it went the smoothest I've ever been at a service center. My car was a bit of a problem child, so it took four days, but I've been extremely happy with the work done. And even in this economy I feel like the most was very reasonable for all the work I had done. More
July 21, 2023
Service department was great. My service writer was great . He explained everything clearly and the time was great. My service writer was great . He explained everything clearly and the time was great. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
July 16, 2023
Friendly and knowledgeable staff. The mechanic and service rep were both willing to talk honestly about which repair was needed and why. Even when I misunderstood how a feature worked The mechanic and service rep were both willing to talk honestly about which repair was needed and why. Even when I misunderstood how a feature worked and thought it was broken, they explained it to me without making me feel embarrassed. Sometimes mechanics/dealers can talk down to women. I appreciate it very much when I can get the help I need without ever being made to feel like anything other than an intelligent adult who just needed help with their car. More
Other Employees Tagged: Nader, 5 stars for him!
June 25, 2023
Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 23, 2023
All of the staff I interacted with went above and beyond with their quality of customer service. with their quality of customer service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 06, 2023
Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. and good service. Everyone was helpful in an old school kinda way. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
May 28, 2023
They were very helpful, resourceful, and had good communication. I definitely would recommend them to others. communication. I definitely would recommend them to others. More
Other Employees Tagged: Vern Chao, Samuel De La Pena, Bryce Benett
May 09, 2023
Definitivamente recomiendo el servicio de Daniel y su equipo de mantenimiento de autos hacen un trabajo excelente estoy muy conforme con su trabajo y me siento contenta de haber encontrado ese lugar. Tam equipo de mantenimiento de autos hacen un trabajo excelente estoy muy conforme con su trabajo y me siento contenta de haber encontrado ese lugar. También recuerdo que mi carro tenía unos rayones y ellos lo pulieron por que ya no los tiene muchas gracias Daniel y su equipo y gracias por la amabilidad, volveré y les digo a mis amigos que es un perfecto lugar para comprar carro nuevo. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
April 28, 2023
He is always very helpful and accommodating to me. He has really good customer service He has really good customer service More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n