Bryan Polio-Rios

the tech DID NOT tighten the lug nut on several tires after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the de after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the dealership to have it replaced. it was not. the damaged stud was not replaced despite the service manager stating it would be fixed. the resulting careless caused me to have to replace an after market rim, and the wheel hub assembly at my expense since both were damaged by the actions of an inept tech who was not supervised. in all a very disappointing experience. i expected better for a loyal customer. More

by VHIKS44 Verified Customer Verified Customer

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Great service; washed the car and vacuumed the inside to boot! Always polite, and the car was ready when promised. boot! Always polite, and the car was ready when promised. More

by TEWISNIEWSKI Verified Customer Verified Customer

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Knowledgeable and great customer skills. I will definitely recommend Jim Coleman. To my friends and family. I will definitely recommend Jim Coleman. To my friends and family. More

by YTTOUSSAINT Verified Customer Verified Customer

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My husband went for our first oil change service , Bryan was great, we strongly recommend it ,thank you was great, we strongly recommend it ,thank you More

by LOREZEGA Verified Customer Verified Customer

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Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well. With exception of not turning off service indicator. All went well. More

by MICHAELMCCREA1 Verified Customer Verified Customer

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Was processed quickly so I was able to make my meeting on time. thank you time. thank you More

by NANDNGOLOVIN Verified Customer Verified Customer

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Great customer service I recommend this place They work fast They washed my car after service work fast They washed my car after service More

by CYBERMANIT2021 Verified Customer Verified Customer

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Great service for my vehicle, they answer all my questions and the wait time is not long at all. questions and the wait time is not long at all. More

by ASMLOPEZ87 Verified Customer Verified Customer

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Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring sinc Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring since 2018. I’m always satisfied with their work. More

by PATTALIAFERRO87 Verified Customer Verified Customer

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They are Very patient and informative. They Helped explain anything I did not understand. And showed me cars I was interested in They Helped explain anything I did not understand. And showed me cars I was interested in More

by LEE.NARVAEZ18 Verified Customer Verified Customer

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