Bryan Painter

Very friendly helpful fair. i felt like they took their time showing me cars and explaining how my car operated. i felt like they took their time showing me cars and explaining how my car operated. More

by PswrightHome Verified Customer Verified Customer

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My experience was just not good. Holly and Brian treated me well and I appreciate that. Morris, he did his job. Juan was rude. Actually told me to go somewhere else when I told h Holly and Brian treated me well and I appreciate that. Morris, he did his job. Juan was rude. Actually told me to go somewhere else when I told him I had a couple of offers for my trade in, more than he was offering. Beyond that there was a lot of running around. Poor Holly literally ran herself to death trying to help me. It took me 3 hours to just get through the financials, and I came with my car (and title) plus the a check for the outstanding balance. I had to be chauffeured to another location and then back to VW. It would have taken longer but I cut off the demo of the cars features so I could go pick my son up from school. The test I had to take while waiting on Morris to do the financials was quite immature and very condescending. Then in all that time the car wasn’t cleaned up at all, inside or out and poor Holly had to get my license plates moved in between another customer and playing chauffeur. I appreciate the maintenance package, I hope that process is easier than the buying process. More

by nbhughes_84 Verified Customer Verified Customer

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Easy to work with, clear pricing, friendly employees, good inventory selection, great instructions when picking up the car. good inventory selection, great instructions when picking up the car. More

by Jlcleveland Verified Customer Verified Customer

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Such a smooth and easy process with Bryan and Keith, 10/10 experience with them 10/10 experience with them More

by katievia3 Verified Customer Verified Customer

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I never met Dave Wood so i didn't rate him. I did meet a Mr. Wedder and was sorely unimpressed. He was rude and unprofessional to at least 2 employees and at least somewhat rude to me when I di I did meet a Mr. Wedder and was sorely unimpressed. He was rude and unprofessional to at least 2 employees and at least somewhat rude to me when I didn't respond to his name dropping of individuals he felt I should know. I'm retired so I keep to myself and the names he dropped were not in my former area of work. My nickname for him was Wet Blanket Wedder because he sucked all the joy out of my purchase. More

by laditricsie Verified Customer Verified Customer

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Enjoyed working with entire team. Great people and very considerate. When I am in the market for another vehicle I will return. Great people and very considerate. When I am in the market for another vehicle I will return. More

by sehumphries76 Verified Customer Verified Customer

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I had done my research before going to the dealership and picked out a vehicle that I really liked. I went in to test drive the vehicle and to see if the financing matched my needs. Brian pulled the car arou picked out a vehicle that I really liked. I went in to test drive the vehicle and to see if the financing matched my needs. Brian pulled the car around and gave me time to look it over before the test drive. When we got back to the dealership, he made sure I liked the vehicle before working on financing options. We found an option that worked with my parameters and started the process. I felt like my salesman, Brian, the sales manager, Jeff, and Keith, the F&I manager really listened and wanted to help me and not just make a sale. This is the 2nd vehicle I have purchased from the dealership in the last 8 years. I recommend them to everyone who asks me about buying a car in the Roanoke Valley. More

by KRISMIS29 Verified Customer Verified Customer

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This was a great experience. The staff are extremely helpful and knowledgeable. I would highly recommend The staff are extremely helpful and knowledgeable. I would highly recommend More

by SKYLARB228 Verified Customer Verified Customer

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Painter is an excellent salesman. He stayed in touch with me from the first time I came looking for my suv. He answered all my calls and text. Very friendly and respectful, good custo He stayed in touch with me from the first time I came looking for my suv. He answered all my calls and text. Very friendly and respectful, good customer service and manners. More

by tashaqtpie Verified Customer Verified Customer

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Wow. Awesome experience. Showroom pristine. Bryan Painter was accommodating, knowledgeable. I went to buy a used car and left with a new one, but no press Awesome experience. Showroom pristine. Bryan Painter was accommodating, knowledgeable. I went to buy a used car and left with a new one, but no pressure. The team(finance person too) were very respectful and helpful. I have told everyone who know about my purchase what a pleasant experience it was. More

by Kcharris1956 Verified Customer Verified Customer

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