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Bryan Moser
Bryan Moser at Mercedes-Benz of Dublin

Bryan Moser | Page 4

Service Advisor

Mercedes-Benz of Dublin

6500 Perimeter Loop
Dublin, OH 43017

4.7
68 Reviews
4.7

68 Reviews

Write a Review

68 Reviews of Bryan Moser

March 25, 2022

Dealership Rating
Employee Rating

Bryan Moser was very good . He substituted well for Todd Johnson from whom we have always received excellent service More

by Meemeeraymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 31, 2022

Mercedes-Benz of Dublin responded

Meemeeraymond, Thank you for your review. We appreciate your kinds words about Bryan, and are pleased that he substituted well for Todd. We are concerned with the 1-star rating you gave us and would like to know what more we could have done. To that end, we have been trying to reach you by email and phone. Would you kindly contact me at the dealership 614.652.6542 extension 7650 or email me at skinniard@crowncars.com at your earliest convenience please? Thanks, Seth Kinniard, Service Manager

Mar 31, 2022

Meemeeraymond responded

It was a mistake . The rating should have been 5 stars

March 17, 2022

Dealership Rating
Employee Rating

Brian moser is great ! He is always very helpful and does a great job ! Thank you ! More

by rashi1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 17, 2022

Mercedes-Benz of Dublin responded

We are so glad that Bryan could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

February 02, 2022

Dealership Rating
Employee Rating

Bryan Moser and Seth are the reason I drive across town to Crown rather than using the Mercedes’ Dealer a couple of miles away! More

by Jay.wise53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Kinniard , Melissa/sales person

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Feb 03, 2022

Mercedes-Benz of Dublin responded

Jay, Thank you so much for your wonderful review! We are so glad that Bryan and Seth could consistently provide you with the A+ service that you deserve! It is an honor to have your confidence and loyalty. We wish you the safest of travels until we meet again!

January 14, 2022

Dealership Rating
Employee Rating

Customer service is excellent and service is prompt. They always keep me up to date about the service needs of my vehicle. More

by clove00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 14, 2022

Mercedes-Benz of Dublin responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 13, 2022

Dealership Rating
Employee Rating

Always good service, convenient location, any issues have been solved quickly and professionally, would recommend to friends. More

by rstearns1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 14, 2022

Mercedes-Benz of Dublin responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! It is an honor to have earned your kind recommendation. We hope to see you again the next time your vehicle is ready for service!

January 02, 2022

Dealership Rating
Employee Rating

Bryan Moser did a great job coordinating my service maintenance call and providing a loaner, since 1 part was not in stock. More

by RAYRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Revard

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Jan 05, 2022

Mercedes-Benz of Dublin responded

Thank you for sharing the positive experience you had with Bryan! We are delighted that he provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 01, 2022

Dealership Rating
Employee Rating

They were accommodating when I experienced problems with my car that had to be towed in despite their full schedule. They diagnosed the cause and repaired it the same day. Bryan Moser took care of this on b More

by Dtmix161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Kinniard

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Jan 05, 2022

Mercedes-Benz of Dublin responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Bryan could get your automotive needs swiftly resolved during your most recent visit. It is our pleasure to assist you in any way possible! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 01, 2022

Dealership Rating
Employee Rating

Bryan Moser always helpful, personable and fair with my car's service needs at Crown Dublin. More

by jeffarpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 05, 2022

Mercedes-Benz of Dublin responded

Jeff, Thank you for your positive review! Providing top-notch service is so important to us, and we are so glad that Bryan's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

December 31, 2021

Dealership Rating
Employee Rating

Above Excellent Ken Stuart is one of the Best In Sales and makes it enjoyable to buy a vehicle at Crown ! Bryan Moser and Todd who deal with everyone’s problems do it with the upmost of courtesy especiall More

by barbarasteinbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart, Todd Johnson , CJ Sexton

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Jan 04, 2022

Mercedes-Benz of Dublin responded

Barbara, Thank you so much for your wonderful review! We are honored by your continued business, and we are delighted that Ken, Bryan, Todd, and CJ provided you with the A+ service that you so much deserve! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 23, 2021

Dealership Rating
Employee Rating

We are pleased with the work they did for us. Bryan Moser was very nice and helpful. More

by Zahra Changizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 23, 2021

Mercedes-Benz of Dublin responded

Zahra, Thank you so much for your wonderful review! We are so glad that Bryan provided you with great care throughout your visit! Your satisfaction means so much to us! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

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