Bryan Moser
Bryan Moser at Crown Eurocars of Dublin

Bryan Moser | Page 2

Service Advisor

Crown Eurocars of Dublin

6500 Perimeter Loop
Dublin, OH 43017

4.7
67 Reviews
4.7

67 Reviews

Write a Review

67 Reviews of Bryan Moser

April 14, 2025

Dealership Rating
Employee Rating

The service manager, Brian, performed his job very well and researched the back maintenance on my vehicle. He was very courteous and a good representative for your dealership More

by S Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Crown Eurocars of Dublin responded

S Davis, Thank you for leaving Bryan this positive review! We are happy to know that he was very courteous and performed the job very well. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Dealership Rating
Employee Rating

Crown Mercedes is awesome! Everyone is so nice and welcoming. The dealership is very neat and clean. I also want to mention Ken Stuart my salesman. He is very professional and More

by basket55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart

Apr 10, 2025

Crown Eurocars of Dublin responded

Thank you for leaving Ken this incredible review! We are happy to know that he was very professional, trustworthy, so nice and welcoming. We look forward to working with you again in the future. Congrats on your new vehicle- behalf of the entire Crown Mercedes-Benz Dublin team!

January 21, 2025

Dealership Rating
Employee Rating

Crown is always prompt in response to any concerns I may have and in resolving any and all issues asap. Everyone is friendly from the receptionist to service and sales staff. I’m a very happy customer drivi More

by KBrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart

Jan 22, 2025

Crown Eurocars of Dublin responded

KBrad, We appreciate you for leaving Ken this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Ken provided you with top notch service. We are delighted to know that he was very kind, friendly, patient and no pressure. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Mercedes-Benz Dublin team!

January 02, 2025

Dealership Rating
Employee Rating

The worst ever. !!!Unprofessionals, rude and disrespectful. Do not go there. Not recommended them at all. More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth

Jan 03, 2025

Crown Eurocars of Dublin responded

TO SR: Thank you for your review but I am unable to locate you in our system by the name you are using. Please contact me so that we may discuss any issues you may have had. Sincerely, Seth Kinniard Service Director

Jan 03, 2025

SR responded

Yes Seth.This is Sholeh Razi. I did talk with you about the problems I had with Bryan and service. You were so rude and that is the reason I called MB Corporate and file a complaint.I write on social media about my terrible experiences with the company that you are part of it, so others won’t go through the same. I took my car to Easton and got a 5-star service. What a difference!!! Good luck being rude to customers!!!!!

November 09, 2022

Dealership Rating
Employee Rating

Just had service done on my Mercedes C300. Service manager Bryan Moser handled - his knowledge and service were exceptional !! More

by jim.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2022

Dealership Rating
Employee Rating

It is a great experience Ken Stuart is great This is the third car from him Finance and arrive also great More

by Cindy and Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart

September 17, 2022

Dealership Rating
Employee Rating

Brian Moser did an excellent job. He kept me informed throughout the process. He has a great personality. More

by sueannphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Crown Eurocars of Dublin responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Bryan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 01, 2022

Dealership Rating
Employee Rating

Bryan Moser did an excellent job working with us. I had an issue come up with another vehicle, and Bryan made sure my car got finished in time so we did not miss our daughters soccer game. He was gre More

by plwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Crown Eurocars of Dublin responded

Thank you so much for your positive review! We are so glad that Bryan could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 31, 2022

Dealership Rating
Employee Rating

Crown and Bryan Moser were very prompt and professional during my annual maintenance service. Thank you Bryan for your thorough and professional handling of my visit. More

by djmonty1947
Recommend Dealer
Yes
Aug 31, 2022

Crown Eurocars of Dublin responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that Bryan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 14, 2022

Dealership Rating
Employee Rating

Appointment set on timely basis. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. More

by Rids13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Crown Eurocars of Dublin responded

Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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