Bryan Lacy Jr

Customer service was great! Would definitely recommend to anyone looking to buy and wants to receive the best customer service. Would definitely recommend to anyone looking to buy and wants to receive the best customer service. More

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Horace was so helpful and amazing throughout the whole process. I described a specific car and he made sure I got that exact one. Definitely 10 out of 10. process. I described a specific car and he made sure I got that exact one. Definitely 10 out of 10. More

by BRIANKA.LEWIS Verified Customer Verified Customer

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Brian answered all of questions and helped all along the way. He states he is available for questions at any time. way. He states he is available for questions at any time. More

by CHRISHALL117 Verified Customer Verified Customer

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Bryan Lacy,Jr is the guy to go too. Went smoothly and he had Patience for sure. He sold our son a truck and he was recommended highly and of course Bryan is definitely someone to work w Went smoothly and he had Patience for sure. He sold our son a truck and he was recommended highly and of course Bryan is definitely someone to work with, he made it happen for us. Very Happy customer.👍🏼👍🏼 More

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Bryan Lacy was awesome, helpful and a pleasure to work with and so was Johnny Low my finance guy. But Joshua Smith was a downside of my experience. I set up an appointment with Bryan but when I got there with and so was Johnny Low my finance guy. But Joshua Smith was a downside of my experience. I set up an appointment with Bryan but when I got there Josh approached me, looked it up on his computer and said he couldn’t find an appointment so he set me up with a test drive and gave me the numbers, maybe 30 min in total. Anyway The next day Bryan got a hold of me and apologized for the mix up. I went with him because he was my first contact. Bryan picked me up the next day from my rental place in Katy with the car I now own and talked to me about it the whole ride to your dealership. We finalized the deal but while I was there Josh welcomed me back squeezing my hand just a little too hard. And then later started complaining about commission with another employee who blamed it on the customer while I was sitting three cubicles over. Maybe that is my fault, and I apologized to Josh but maybe a guy who calls himself the car connect and has so many Christian books displayed on his desk should be acting different. More

by RUPPERT.BEN Verified Customer Verified Customer

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