492 Reviews
Write a Review492 Reviews of Bryan Hastings
November 18, 2024
Purchased tires on 7/16/24 because of the $75 refund. Sent invoice in by date. Yokohama said I did not send in the entire form. Said they called Kenny Ross and told them to contact me No one did. So I Sent invoice in by date. Yokohama said I did not send in the entire form. Said they called Kenny Ross and told them to contact me No one did. So I never got the $75 More
November 14, 2024
Purchased a 2011 Jeep wrangler in March of 2024. Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross beca Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross because we were having issues with the (BRAKES)! Absolutely no communication from Kenny Ross. I had to call in a (MONTH) later to find out that they were putting a transmission in the Jeep. Kenny Ross tried to deliver the jeep (THREE) times over the next several months but when we test drove it a (HOT OIL) message and alarm came up on the dash! AND NONE OF THE ORIGINAL ISSUES WERE REPAIRED! Today is November 14, 2024 and I STILL DO NOT HAVE THE JEEP BACK!!!!! I’m only thankful that I purchased a warranty on this vehicle because EVERY TIME KENNY ROSS TRIED TO RETURN THE JEEP TO ME IT STILL HAD PROBLEMS!!!!! The management were treating me like I was an unreasonable customer and at one point told me there was nothing else they were going to do about the jeep when it seems like they did absolutely NOTHING TO FIX (ANYTHING)! 8 months and I still do not have possession of the vehicle I purchased!!!!!! BEWARE Oh yeah, originally I was dealing with David Debruyn he is no longer with Kenny Ross. Then I was dealing with Jim Lokar (center manager) he is no longer with Kenny Ross! What is going on here? More
Other Employees Tagged: Howard Boughter, Steven Runion, Mike Siefers, Tracy Schultz
November 09, 2024
Everyone was friendly. The service I received was prompt! I was happy with how everyone communicated with me! The service I received was prompt! I was happy with how everyone communicated with me! More
Other Employees Tagged: Howard Boughter, Steven Runion, Mike Siefers, Tracy Schultz
November 08, 2024
Great people who are knowledgeable in everything you may need to know. Always fast and easy every visit. need to know. Always fast and easy every visit. More
Other Employees Tagged: Newton Da Silva, Vinnie Jendeski
November 07, 2024
Very professional and quick. Makes accomodations for those getting their cars worked on and makes the wait enjoyable. Makes accomodations for those getting their cars worked on and makes the wait enjoyable. More
Other Employees Tagged: Howard Boughter, Newton Da Silva, Steven Runion, Mike Siefers, Adam Martin, Greg Cooper, Tracy Schultz , Greg Payne