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Bryan Guidry
Bryan Guidry at Norm Reeves Mazda
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Bryan Guidry

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Bryan Guidry

April 22, 2025

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Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres , Joshua, Terry

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Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

April 16, 2025

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Employee Rating

Good location and friendly people. I received updates as service was performed. All good! Thanks…. More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Norm Reeves Mazda responded

Thanks, Irma! It was such a pleasure to see you and help you with the services you needed. We'd love to welcome you back for another experience in the future, and please feel free to check out our service and parts specials anytime. Have a great rest of your day!

April 02, 2025

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I have always been treated like family in ensuring my cars highest quality, safest performance. More

by luxetranssvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres

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Apr 03, 2025

Norm Reeves Mazda responded

Everyone is family at Norm Reeves Mazda! Thank you for sharing your experiences, we love welcoming you back time and time again. Reach out if you ever need anything!

March 30, 2025

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My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Mar 31, 2025

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

March 30, 2025

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As always the services was done properly and complete in timely manner. Service has always been good and use the dealership for my maintenance on the car. More

by h4plus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Norm Reeves Mazda responded

Thank you for your loyal support. We’re delighted to learn that our team completed your maintenance promptly and with great attention to detail. Your continued trust inspires us to always deliver top-notch service.

March 28, 2025

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Employee Rating

The service department is amazing and the staff very helpful. I would recommend them for all ur mazda service needs More

by gbdaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyndsay Dooley, Salina Torres

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Mar 31, 2025

Norm Reeves Mazda responded

Thank you for recommending our service department. We take pride in our knowledgeable and helpful staff who work hard to provide exceptional Mazda service every time. Your endorsement encourages us to continue delivering excellence. See you next time!

March 24, 2025

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Employee Rating

Salina at the front desk is absolutely wonderful. She’s kind and on top of her game. Grateful for her to be taking care of people that are upset about their cars. She knows how to make people feel go More

by TalorH313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Arias, Salvador Torres, Salina Torres

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Mar 25, 2025

Norm Reeves Mazda responded

Your thoughtful words truly mean a lot! Salina and Salvador go above and beyond to ensure every customer feels valued, and it’s wonderful to hear they made your experience a positive one. We understand that dropping off a car isn’t always convenient, but we’re glad our team helped make it a little easier. If you ever need to schedule service again, our online service scheduler is a quick and easy way to book your next appointment.

March 22, 2025

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Employee Rating

Thank you for solving my problem, everyone is very kind. my car is fine thanks so much More

by carolinaojoslindos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Mar 24, 2025

Norm Reeves Mazda responded

Carolina, we're glad we could help you when you were in need. We want every customer to receive the help and care they deserve, and thank you for choosing us. Please tell your family and friends, so we can assist them like we assisted you.

March 15, 2025

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Employee Rating

I had an amazing experience @ Norm Reeves Mazda car dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive. More

by smunagala09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Salina Torres

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Mar 17, 2025

Norm Reeves Mazda responded

Thank you so much for sharing your excellent review! These lovely words mean a lot to us. Thanks for trusting Norm Reeves Mazda, and if you need help with your next upgrade or a service appointment, we're here for you.

March 04, 2025

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Employee Rating

They are very nice and humble. Salina and Brian are very accommodating. I would give them the highest rating. More

by prasanth.c77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres, Salina Torres

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Mar 04, 2025

Norm Reeves Mazda responded

We'll take the highest rating you can give to us! It sounds like you had a wonderful experience with Bryan and Salina. That's great to hear, and we hope to support you with service at a future date. If you'd like to request our team of Bryan and Salina for service again, please let us know. Thanks so much!

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