Bryan Duff
Bryan Duff at Heritage Honda Westminster

Bryan Duff

F&I Director

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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4.6
36 Reviews
4.6

36 Reviews

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36 Reviews of Bryan Duff

October 14, 2025

Dealership Rating
Employee Rating

James was a pleasure to work, very knowledgeable and kind. It was a great experience working with him More

by Debbie P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Whittaker

October 06, 2025

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The experience for us was very good. Service was excellent and everyone was very helpful and polite. More

by tscham92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eyoungmbi Nkonghoeta

Oct 09, 2025

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

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Dylan was a kind, patient, knowledgeable and fun salesman. Once I made up my mind on the vehicle to purchase, he made the experience smoothly and thoroughly. More

by LalaZ
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 02, 2025

Heritage Honda Westminster responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

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We purchased a 2026 Honda Odyssey Touring and had a five-star experience thanks to Brandon. Despite his age, he was incredibly professional and knowledgeable about the features of the new Odyssey Touri More

by 1234nesmith.dn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 02, 2025

Heritage Honda Westminster responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2025

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James W. was absolutely best salesman i’ve ever seen. Sales Manager Lyle absolutely embarrassing !!!!!!!! More

by Rick Cooke
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Ken Mercer, Phil Stillman, James Whittaker , Lyle, Sales Manager ( -1 Stars) Horrible i’ve seen

Oct 02, 2025

Heritage Honda Westminster responded

Thank you for taking time to speak with our General Manager in regard to your experience. Please feel free to reach out to Phil if you need anything in the future

September 09, 2025

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Employee Rating

Honestly… it’s what I expected. Had questions about a cancel warranty and possible refund and they said the warranty was cancel but never actually responded if I would get any type More

by rch10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Lee

Sep 11, 2025

Heritage Honda Westminster responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out and we will do our best to make this better. We hope to hear from you soon. General Manager, Phil Stillman, pstillman@mileone.com, 410.840.5354.

August 21, 2025

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As a first-tine car biyer, I have to say, I had an absolutely perfect experience. Richard and Brandon were great! 11/10! More

by Thudd13
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Papafio, Brandon Thompson , Jordan McKenzie

Aug 25, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 19, 2025

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Mimie did a great job showing me vehicles and options and securing my special model, pilot and interior. She knew her stuff and was very professional. She was probably the best all around sales reps that I More

by brucecmac
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mimie Karowich

Aug 21, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 11, 2025

Dealership Rating
Employee Rating

Dylan Young was very helpful and courteous. We had a specific request to lease a 2026 Honda CRV with a one pay lease. We traded a 2024 Honda CRV. I described my intentions, and my goal to Dylan More

by Pjf41
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Dylan Young , Jordan McKenzie

Aug 13, 2025

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Westminster!

August 11, 2025

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Employee Rating

Ran into complications but got it worked out ! Went to sign papers for finances and the guy doing our paper work was really nasty and rude ! More

by Dessie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joan Figuereo, Dylan Young

Aug 15, 2025

Heritage Honda Westminster responded

Hi Dessie, thank you for taking the time to review our dealership. We take great pride in providing an exceptional car-buying experience for all customers and sincerely apologize for any issues that occurred. Please reach out to us when you have a chance so we can discuss your concerns, in hopes of resolving this matter to your satisfaction. General Manager, Phil Stillman, pstillman@mileone.com, 410.840.5354.

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