Bryan Bingham

Mark was professional courteous and got my car done in a timely manner. I wouldn’t recommend Mark if you need an advisor.. timely manner. I wouldn’t recommend Mark if you need an advisor.. More

by Gecstock Verified Customer Verified Customer

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Crest Volvo Cars' service department took excellent care of me and my XC40. They met me at my work to exchange a loaner vehicle for my car, fixed all of the issues that I was having with my infotainment sys of me and my XC40. They met me at my work to exchange a loaner vehicle for my car, fixed all of the issues that I was having with my infotainment system, and met me once again just over 24 hours later to exchange vehicles. My service advisor, Bryce Williams, sent me updates and videos consistently to make sure that I was kept up to date. It was the easiest service experience that I've ever had! Many thank yous to my new favorite service shop! More

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Mark was the advisor I initially met with and he was very nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. More

by Kristin Cunningham Verified Customer Verified Customer

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I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous and engaging demeanor from Bryce when interacting with his own clients. As someone who was referred to Crest Volvo by two satisfied customers, and who has also recommended your dealership based on my own positive experience, this inconsistency in treatment was disappointing. I hope that in the future, all customers—regardless of who their assigned advisor is—receive the same level of professionalism, courtesy, and attention. A little kindness goes a long way, and I believe it’s a standard that should be consistent across all client interactions. Moving forward, I would prefer not to be assisted by Bryce again. I genuinely appreciate the high standards Crest Volvo is known for and trust that this feedback will be taken constructively to help maintain that reputation. Thank you for your time and consideration. More

by Kristin Cunningham Verified Customer Verified Customer

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We bought a 2021 Volvo XC60 that was certified per owned and had an issue with it what almost a year. The service department took care of everything and when our car was fixed everything was covered as I w and had an issue with it what almost a year. The service department took care of everything and when our car was fixed everything was covered as I was told when we bought it. No hidden charges or saying we misunderstood and telling me it wasn’t covered. Very pleased More

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Had a positive experience with my interactions with your different departments. Really appreciate the valet service Crest Volvo offers. Game changer! different departments. Really appreciate the valet service Crest Volvo offers. Game changer! More

by LEXY.ELMER Verified Customer Verified Customer

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The appointment went smoothly. Everything proceeded and was easy. Communication was excellent. And the loaner experience was quick and efficient. Everything proceeded and was easy. Communication was excellent. And the loaner experience was quick and efficient. More

by c3pwhite Verified Customer Verified Customer

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I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL Verified Customer Verified Customer

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Great dealership. Keith always does a fantastic job and a shout out to Jeremi Chapman. Greeted on the drive as soon as I drove up and a loaner car was ready right afte Keith always does a fantastic job and a shout out to Jeremi Chapman. Greeted on the drive as soon as I drove up and a loaner car was ready right after I checked in. All work was completed in a timely manner. Highly recommend Crest Volvo. More

by canrulzhoc Verified Customer Verified Customer

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Everyone is very professional and friendly at this dealership. I would recommend this place for any Volvo owner to service their car here. dealership. I would recommend this place for any Volvo owner to service their car here. More

by ZHE_HU Verified Customer Verified Customer

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