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Bryan Adams
Bryan Adams at Audi Des Moines
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Bryan Adams

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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4.8
421 Reviews
4.8

421 Reviews

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421 Reviews of Bryan Adams

November 08, 2024

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Employee Rating

This dealership is arrogant and narcissistic, and they need to understand that people are human and treat them as such. More

by KURT.BOGSETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges, Wesley Prudencio, Robyn Olson

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November 07, 2024

Dealership Rating
Employee Rating

Bryan is simply the best. In a world that nothing else can be packed into a day...Bryan makes things work. Knowledge... Process... Respect... Regards, Brent More

by BSCHIPPER0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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October 21, 2024

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Employee Rating

All employees at the dealership are welcoming and professional. They attend to your needs and respond to questions without without hesitation. More

by svtchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio, Robyn Olson

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Oct 21, 2024

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines. Best Regards, Brett Schettler General Manager

October 18, 2024

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Employee Rating

It was quick, on time, and good service. The advisor, Bryan Adams, helped me claim to extended coverage. Thanks to him. More

by luuminhkinh1
Recommend Dealer
Yes
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Oct 18, 2024

Audi Des Moines responded

Thank you so much for your kind words for Bryan, and for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

October 17, 2024

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Employee Rating

Appreciated the texting feature to keep up to date on the progress of repairs. Estimate price was exact. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Audi Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Brett Schettler General Manager

October 13, 2024

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Employee Rating

Wonderful service. and work done properly. Robyn always does a great job taking care of us. More

by DRBTT05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley Prudencio, Robyn Olson

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Oct 13, 2024

Audi Des Moines responded

Thanks for sharing your thoughts about your experience with Robyn here at Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

October 12, 2024

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Employee Rating

Audi Des Moines stepped right in to help us fix our car and squeezed us in without much notice. Got us back on the road - much appreciated! More

by SIMPSON.TAMMY.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Schettler

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Oct 13, 2024

Audi Des Moines responded

Tammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

October 05, 2024

Dealership Rating
Employee Rating

I've been buying Audis for at least 20 years. I have lost track of how many I have owned. The service and sales at Lithia is exceptional. Alway pleased. More

by josephrosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bridges, George Meza, Wesley Prudencio

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Oct 07, 2024

Audi Des Moines responded

Joseph, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

September 29, 2024

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Employee Rating

Brian and Audi of Des Moines are the best. They always take care of me and go above and beyond to ensure I am fully satisfied. More

by bpeach65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan and the team met your expectations. Thank you again for choosing Audi Des Moines. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Brett Schettler General Manager

September 29, 2024

Dealership Rating
Employee Rating

Very professional and personable. Total trust in what they say. They have a great reputation that is earned every interaction. More

by GORDONCAPEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Schettler, Anna Swanson, Todd Watters, Anando Sacic, Wesley Prudencio, John Meyers, Robyn Olson, Tim Taylor, Corey Mills

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Sep 29, 2024

Audi Des Moines responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

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