My experience working with Bruno at Darcars Lexus of Mt
Kisco was fantastic. Not only is he extremely friendly, professional and genuinely kind, he is also a sales expert and was my advocate throughout the
Kisco was fantastic. Not only is he extremely friendly, professional and genuinely kind, he is also a sales expert and was my advocate throughout the entire process. Since I live out of state in Massachusetts, I found the car online and made the purchase sight unseen, which can obviously be very intimidating. He made me feel reassured and comfortable the entire time, providing me with updates any time I asked and picking up my (way too many) calls/texts whenever I had a question. All said and done, it was so easy when I finally arrived at the dealership - the car was ready, detailed and glimmering in the sunlight. He handed me the keys and gave me a solid handshake before I drove off the lot. If you are looking to purchase a car (especially if you are out of state), this dealership comes highly recommended and the cars on the lot are all well maintained and fairly priced. 100/10 would recommend.
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by colleen.amelia.callahan
May 23, 2025 -
DARCARS Lexus of Mt. Kisco responded
Thank you for sharing your experience with Bruno and the team at DARCARS Lexus of Mt. Kisco! We're delighted to hear that everything went smoothly, especially given the out-of-state purchase. It's wonderful knowing our efforts made you feel reassured throughout the process. Enjoy your new car!
Has to follow up multiple times to find out status of my
car registration. Poor communication in responding to customer service requests
car registration. Poor communication in responding to customer service requests
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by harimk1
May 12, 2025 -
DARCARS Lexus of Mt. Kisco responded
Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!
As I recently widowed woman buying a car for the first
time in my own, I was very nervous and cautious. I had done my research and was certain about which model
I wanted but had been to another dealershi
time in my own, I was very nervous and cautious. I had done my research and was certain about which model
I wanted but had been to another dealership and was repeatedly steered to other models. Bruno at Mt Kisco Darcars was informative and supportive from my initial phone conversation. He continued to show me options but I never felt pressured or manipulated. His manner and expertise was reassuring and made the process comfortable and pleasant. Throughout, he answered all my questions and patiently gave me the time to decide on my own. Bruno is a stellar salesperson!
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by A winter
May 01, 2025 -
DARCARS Lexus of Mt. Kisco responded
Thank you for sharing your experience with us at DARCARS Lexus of Mt. Kisco! We're delighted to hear that Bruno provided such supportive and informative service, making the car-buying process comfortable for you. We appreciate your kind words and hope you're enjoying your new vehicle!
Bruno was an solid professional he provided me with
exceptional customer service. He went above and beyond to work with me and his business manager to make a deal that satisfied me as a consumer and hi
exceptional customer service. He went above and beyond to work with me and his business manager to make a deal that satisfied me as a consumer and his dealership as the provider.
Promote this gentleman.
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by mark.rodriguez255
Apr 25, 2025 -
DARCARS Lexus of Mt. Kisco responded
Mark, we're delighted to hear that Bruno provided exceptional service and went above and beyond for you at DARCARS Lexus of Mt. Kisco! Your feedback is greatly appreciated, and we'll be sure to share your praise with him. Thank you for choosing us!
Bruno was easy to work with, knowledgeable and friendly.
He did not pressure us to move forward.
He did not pressure us to move forward.
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by CBS
Apr 23, 2025 -
DARCARS Lexus of Mt. Kisco responded
Thanks for trusting Bruno and the DARCARS Lexus of Mt. Kisco team with your business! Happy driving!
Bruno was great and our experience was very memorable.
Love our Lexus! Thank you team.
Love our Lexus! Thank you team.
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by Visa
Apr 21, 2025 -
DARCARS Lexus of Mt. Kisco responded
We're delighted to hear that our DARCARS Lexus of Mt. Kisco team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Bruno was knowledgeable, friendly and easy to work with.
He did not pressure us to make a decision on the spot. We would absolutely work with him again.
He did not pressure us to make a decision on the spot. We would absolutely work with him again.
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by CBS
Apr 16, 2025 -
DARCARS Lexus of Mt. Kisco responded
We're delighted to hear that Bruno provided a pressure-free and enjoyable experience at DARCARS Lexus of Mt. Kisco! Thank you for sharing your positive feedback, and we look forward to assisting you again in the future.
Very friendly dealership.
Bruno (salesman)was extremely helpful and very low pressure. Highly recommend this dealership.
Bruno (salesman)was extremely helpful and very low pressure. Highly recommend this dealership.
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by MikeC
Mar 24, 2025 -
DARCARS Lexus of Mt. Kisco responded
Mike, we're delighted to hear that Bruno and the team at DARCARS Lexus of Mt. Kisco provided you with a friendly and low-pressure experience. Thank you for recommending us!
When we first walked in, no one approached us.
We had to dig around for someone available. However, There were plenty of snacks so that’s a plus .
We had to dig around for someone available. However, There were plenty of snacks so that’s a plus .
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by Jaclynsb
Mar 18, 2025 -
DARCARS Lexus of Mt. Kisco responded
Hi Jaclyn! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Ynoel, and Sherlene are all in today and would love to assist. Thank you!
Bruno and Shay provided exemplary service walking me
through every step of the process and staying in constant communication. They made the process seamless and it was an absolute pleasure doing busines
through every step of the process and staying in constant communication. They made the process seamless and it was an absolute pleasure doing business with them. I will absolutely use DarCars for all my future car needs.
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by Jdk2068
Mar 10, 2025 -
DARCARS Lexus of Mt. Kisco responded
We're delighted to hear that Bruno and Shay made your experience seamless at DARCARS Lexus of Mt. Kisco! Thank you for choosing us, and we look forward to assisting with all your future car needs.