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Brunell St Pierre

Overview Reviews (4) Inventory (92)

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Brunell St Pierre

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Brunell St Pierre

Finance

Northampton Volkswagen

361 King Street
Northampton, MA 01060

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4 Reviews

Overview Reviews (4) Inventory (92)

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4 Reviews of Brunell St Pierre

August 13, 2024

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Employee Rating

Miguel from start to finish made my experience 10/10. From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things! From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things! More

by Sammydesauls95

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Leclair, Spiro Mavredakis, Miguel Rosado , Ertugrul Demirhan, Jacob Knowles, Cierra-Rose Sheldon, Joe Walsh

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Aug 13, 2024 -

Northampton Volkswagen responded

Thank you for sharing your fantastic experience! We're delighted to hear that Miguel provided top-notch service and made the process seamless at Northampton Volkswagen. Enjoy your new vehicle!

July 29, 2024

Dealership Rating

Employee Rating

Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so he came in on a day off. It was a very difficult time for me, he was just exceptional. Got me through the process and I was able to go on my trip with the new car. I would recommend anyone interested in a car to go to him. He has a very calming presence. I hope that he knows just how helpful he was. Miquel is a keeper! More

by RacicotcynthiaJetta

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Leclair, Spiro Mavredakis, Miguel Rosado, Shannon Coleman, John Barrett , Nathaniel Cosme, Ertugrul Demirhan, Cierra-Rose Sheldon, Joe Walsh

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Jul 29, 2024 -

Northampton Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that Miquel provided exceptional service and helped make the process smooth at Northampton Volkswagen. Enjoy your new Volkswagen Jetta, and safe travels on your trip!

July 24, 2024

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Employee Rating

Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there. I’ve been a customer since 2014. I always get the best service there. More

by GL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Leclair , Cierra-Rose Sheldon

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Jul 24, 2024 -

Northampton Volkswagen responded

Thank you for your loyalty since 2014! We're glad to hear you've consistently received the best service. Based on your positive feedback, it seems your 3-star rating was accidental, but let us know if there's anything more we can do for you. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

July 23, 2024

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Employee Rating

Sales staff was excellent Finance manager was arrogant, seemed like were bothering him Awful experience seemed like were bothering him Awful experience More

by Kuriouskritters1

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Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Miguel Rosado , Jason Krull

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Jul 24, 2024 -

Northampton Volkswagen responded

It's great to hear that you had a positive experience with our sales staff. However, I'm sorry to read about your interaction with the finance manager. This is not the level of service we strive for and I apologize for any inconvenience caused. If you'd like to discuss this further, please feel free to reach out. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968

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