Bruce Silvers
Bruce Silvers at Koons Kia of Owings Mills

Bruce Silvers

Service Advisor

Koons Kia of Owings Mills

9610 Reisterstown Rd
Owings Mills, MD 21117

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Bruce Silvers

September 27, 2024

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Employee Rating

On time, quick,and efficient. They texted me while the work was going on and again when my car was ready. More

by miltlitz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Koons Kia of Owings Mills responded

Thank you for sharing your experience! We're glad to hear our team at Koons Kia of Owings Mills provided timely and efficient service. We appreciate your feedback!

February 18, 2024

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Employee Rating

It marbles services. Kind and professional staff. My car looks like new after it washed and cleaned. More

by Debremihiret Yirgu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Ferguson, Larry Mullins

Feb 19, 2024

Koons Kia of Owings Mills responded

Thank you for the review! We appreciate the kind words about the Koons Kia of Owings Mills team and hope to see you again down the road!

March 12, 2022

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Employee Rating

My service experience was satisfactory after I returned the car because service related issues were fixed. More

by jwatkinstwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Ferguson, Larry Mullins

Mar 14, 2022

Koons Kia of Owings Mills responded

Thank you for allowing us the chance to make things right for you. I sincerely apologize that you had to make another trip to our dealership, but I'm glad that your concerns were resolved. If there is anything further that I can do to assist you, please contact me directly. Thank you, Dan Reid - Service Manager - dan.reid@koons.com

October 14, 2018

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Employee Rating

Great Same Service The Customer Care Service team at Owings Mills did it again. Same great service I have always received over the past 8 years. My little Soul is as goo More

by susan389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Sturdivant

Oct 15, 2018

Koons Kia of Owings Mills responded

Susan - We are honored to have had you as a customer for eight years! Thank you for trusting us with your Kia Soul. All of us at Koons Kia of Owings Mills appreciate your business!

August 16, 2016

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Employee Rating

Phenomenal experience! Excellent customer service, excellent work by the technicians and service team!!! I will definitely continue taking my service business to Koons! T More

by melissa.ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Ferguson

Aug 16, 2016

Koons Kia of Owings Mills responded

Thanks for the review!

May 07, 2015

Dealership Rating

bruce was great everyone was courteous Bruce was great they were really concerned with all of my needs, I would certainly go back again to have my service needs met More

by trickyt32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2015

Koons Kia of Owings Mills responded

Thanks for the review! Glad to hear Bruce took great care of you. Looking forward to seeing you again in the future!!

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