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Bruce Hanson

Overview Reviews (198)

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Bruce Hanson

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Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

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4.8

198 Reviews

Overview Reviews (198)

Dealership Experience

19 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

198 Reviews

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198 Reviews of Bruce Hanson

October 30, 2024

Dealership Rating

Employee Rating

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault

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October 27, 2024

Dealership Rating

Employee Rating

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Anthony DeAngelis, William Albro, Mike Thibeault , Densel (sp) He picked up & dropped off my car, TEN STARS to him!

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October 27, 2024

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Employee Rating

I have always thought highly of Flood Mazda. They are great to work with, and I always feel treated fairly and with respect. They are great to work with, and I always feel treated fairly and with respect. More

by PSALZILLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo

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October 26, 2024

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Employee Rating

Anthony was very professional yet had a sense of humor. He was quick to respond to questions and very accomodating. I would not hesitate to purchase another vehicle at Flood and would highly recommend to o He was quick to respond to questions and very accomodating. I would not hesitate to purchase another vehicle at Flood and would highly recommend to others. Honestly the service offered with the purchase helped select Flood over their competitors . More

by SRNINER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

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Oct 28, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the 5-Star rating! We are delighted that Anthony was able to provide you with exceptional customer service during the purchase of your new car. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 24, 2024

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Employee Rating

I have struggled with finding loyal and honest dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. More

by daneaultk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault

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Oct 25, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the kind words about our dealership! We are delighted that you had a positive experience and trust in Flood Mazda. Your satisfaction is our top priority. We are there for you every step of your automotive journey. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 20, 2024

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Employee Rating

Friendly clean and accommodate my schedule. Clearly communicate any repairs needed. Also hassle free when I purchased my vehicle there several years ago. Clearly communicate any repairs needed. Also hassle free when I purchased my vehicle there several years ago. More

by Rhonda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo, William Albro, Mike Thibeault

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October 14, 2024

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I had a great experience and would recommend them to anyone I know, very reasonable. anyone I know, very reasonable. More

by LLAMBROU

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha

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October 12, 2024

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Employee Rating

I have been very happy with flood Mazda and the entire staff there. I have recommended flood Mazda to many people staff there. I have recommended flood Mazda to many people More

by bobfab0

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault , Justis has been a great help

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Oct 17, 2024 -

Flood Mazda responded

Good Afternoon Many thanks for your kind words and 5-star review! We are delighted that you are satisfied with our dealership. Customer satisfaction is our top priority, and we are here to help you at any time. Let us know if you need any further repairs or maintenance. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 12, 2024

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Employee Rating

Prompt and always professional service. Workers are always pleasant and helpful. Wish the prices were lower but they are in line with other dealers. Workers are always pleasant and helpful. Wish the prices were lower but they are in line with other dealers. More

by EWAANDBOB

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

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October 06, 2024

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Employee Rating

I have all my work done there. Very professional and attentive to detail in workmanship. Very professional and attentive to detail in workmanship. More

by VANESSA0207

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo, William Albro, Mike Thibeault

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