Bruce Hanon

The moment you walk through the doors, Nick Dyer greeted us with an infectious smile. The dealership is beautiful, updated & has an amazing waiting area with great coffee & a big screen TV. You don't mind us with an infectious smile. The dealership is beautiful, updated & has an amazing waiting area with great coffee & a big screen TV. You don't mind waiting for anything while sitting there. All the staff us helpful & attentive. More

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I had a great experience at Serra Ford Rochester. Great staff and beautiful new facility. Great staff and beautiful new facility. More

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They made the process as least painful and where honest, straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordabil straight forward on best they can do for financing. While it’s not best time to get a new vehicle, they were about to help me get to where affordability was in range (which I didn’t think was possible!). Much appreciated! Thank you! More

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Tyler at Serra was very professional and went out of his way to assist me . He was aware that I was pressed for time with my lease ending from Demmer and an upcoming surgery date. I was able to return the v way to assist me . He was aware that I was pressed for time with my lease ending from Demmer and an upcoming surgery date. I was able to return the vehicle at Serra Rochester and get into a new lease with them. I did not ha e time to drive to Wayne. More

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First time lease at this dealership and all went very smoothly. Darren Chavez, Vito Vultaggio, Ray Reeves, Bruce Hanon, and all other staff I met were very helpful. The dealership has been undergoing co smoothly. Darren Chavez, Vito Vultaggio, Ray Reeves, Bruce Hanon, and all other staff I met were very helpful. The dealership has been undergoing construction and is bright, cheerful and inviting. More

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Great experience over all! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! More

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Top notch customer service. ! Jeremy Randolph could not have been more helpful. Had what I was wishing for in stock and made it a smooth transaction. Excellent dealership. ! Jeremy Randolph could not have been more helpful. Had what I was wishing for in stock and made it a smooth transaction. Excellent dealership. More

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Everyone was so nice and made me so comfortable with my purchase! Made a difficult process easy and as painless as possible! purchase! Made a difficult process easy and as painless as possible! More

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Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with them. More

by DMAC181818 Verified Customer Verified Customer

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The service here is next level support. They picked up my truck and delivered it to and from my work. And this most recent time they came to my house. That’s some real customer service. Tha They picked up my truck and delivered it to and from my work. And this most recent time they came to my house. That’s some real customer service. Thanks for the help. More

by Hi7 Verified Customer Verified Customer

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