Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda
Refer Me

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.3
104 Reviews

Industry Experience

23 yrs, 10 mos

4.3

104 Reviews

Write a Review

104 Reviews of Bruce Carrick

January 22, 2025

Dealership Rating
Employee Rating

Great communication and immediately took care of a problem without hesitation! Thanks for the help, Bruce! More

by iammegtastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Report | Print

January 21, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! More

by Barbosamarissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Stanley Moore, Noah Matson, Kevin Cameron, Kirsten Jones, Nick Mudd, Zoe DeRose , HAISE COLLAZO, Ivan Lawler

Report | Print
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

It’s clean I love the cars in the showroom. Greeter has a nice smile. More

by WELLNESSHELP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Janea Anthony

Report | Print
Jan 22, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 19, 2025

Dealership Rating
Employee Rating

Great ,that is why I keep coming back for sservice of my vehicle. Thank you More

by CYNTHIAHEARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron

Report | Print
Jan 19, 2025

Russ Darrow Metro Mazda responded

Cynthia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose More

by YLU1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Noah Matson

Report | Print
Jan 19, 2025

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

The service was quick The staff was courteous the waiting area was clean and comfortable More

by HARRISSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More

by Luckydogpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Report | Print
Jan 16, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 14, 2025

Dealership Rating
Employee Rating

Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they c More

by JOSEPH.MED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Zurn, Jalen Moore , EDWARD CAROTHERS, HAISE COLLAZO, Jennie Etringer, Ivan Lawler, Veronica Velez, Alejandro Noyola, Noah Matson

Report | Print
Jan 15, 2025

Russ Darrow Metro Mazda responded

Joseph, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alejandro, Noah, and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

As usual, Bruce was very helpful. I am lookkng forward to have him as my service advisor for many more years. Good job !!! More

by ALLEN_FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 13, 2025

Russ Darrow Metro Mazda responded

Allen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bruce and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

My visit was great as expected. I was in and out without any issues. Thank you More

by PEYLOLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 13, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Bruce was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

1
2
...
11

Dealership Inventory (210 Vehicles)

new 2025 Mazda CX-30 car, priced at $33,175
2025 Mazda CX-30
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$33,175
View Details
new 2025 Mazda CX-5 car, priced at $31,008
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$31,008
View Details
new 2025 Mazda CX-50 car, priced at $33,268
2025 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
$33,268
View Details
new 2025 Mazda CX-30 car, priced at $29,843
2025 Mazda CX-30
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$29,843
View Details
new 2025 Mazda CX-30 car, priced at $35,988
2025 Mazda CX-30
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$35,988
View Details
new 2025 Mazda CX-5 car, priced at $32,479
2025 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$32,479
View Details
View All Inventory