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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda
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Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
110 Reviews

Industry Experience

23 yrs, 11 mos

4.5

110 Reviews

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110 Reviews of Bruce Carrick

February 06, 2025

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Employee Rating

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th More

by SHIEKASTINSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Dylan Rueth, Gwen Moore, Kevin Cameron, Nick Mudd, Santana Flower, Miguel Mazaba, Iyonnah Towns

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Feb 07, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 04, 2025

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great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. More

by ariana ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Kirsten Jones, Nick Mudd, Miguel Mazaba, Zoe DeRose

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Feb 04, 2025

Russ Darrow Metro Mazda responded

Hello Ariana: Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

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I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. More

by MICHAELRROHRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Russ Darrow Metro Mazda responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

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Employee Rating

Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied w More

by CLVLILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth, Kirsten Jones

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Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. Kristen, Dylan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 27, 2025

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They gave quality, timely service for a standard oil change and tire rotation! Definitely recommend. More

by MUNATION2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

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Employee Rating

Nick provided great service and was thorough. I plan to return for future maintenance as needed. More

by LATANZA_DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jan 24, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

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Great communication and immediately took care of a problem without hesitation! Thanks for the help, Bruce! More

by iammegtastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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Jan 23, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

It’s clean I love the cars in the showroom. Greeter has a nice smile. More

by WELLNESSHELP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Janea Anthony

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Jan 22, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! More

by Barbosamarissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Stanley Moore, Noah Matson, Kevin Cameron, Kirsten Jones, Nick Mudd, Zoe DeRose , HAISE COLLAZO, Ivan Lawler

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Jan 21, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 19, 2025

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Employee Rating

Great ,that is why I keep coming back for sservice of my vehicle. Thank you More

by CYNTHIAHEARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron

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Jan 19, 2025

Russ Darrow Metro Mazda responded

Cynthia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

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