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Brooke Ruffell

Overview Reviews (8) Inventory (569)

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Brooke Ruffell

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Brooke Ruffell

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9

8 Reviews

Overview Reviews (8) Inventory (569)

4.9

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Brooke Ruffell

May 13, 2025

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Employee Rating

Deland Kia is the place to buy! 3rd time buying a vehicle through them. Brooke was very knowledgeable about the vehicle we were interested in, she moved the deal along fast and had 3rd time buying a vehicle through them. Brooke was very knowledgeable about the vehicle we were interested in, she moved the deal along fast and had great customer service. Everything about Deland Kia was perfect! More

by MATT_ASPER

Verified Customer

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorden Mesenbourg

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May 14, 2025 -

Deland Kia responded

Your third car from us? That's a Kia Hat Trick! Brooke and the team are honored to have earned such high marks from you. It's always good to see a familiar face. How are you enjoying your latest ride? If there is anything else you need, come see us!

May 06, 2025

Dealership Rating

Employee Rating

Awesome great price Brooke was great salesman highly recommended this dealership .best price out of all.the deal ship s around. recommended this dealership .best price out of all.the deal ship s around. More

by dawnandbob53086

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger, Amir Jacob

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May 07, 2025 -

Deland Kia responded

Thanks a ton for the great review! We’re proud to be your go-to dealership and look forward to seeing you again soon.

May 05, 2025

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Employee Rating

I had an amazing experience working with Brooke Ruffell. She helped me get into a brand new 2025 vehicle. She was very knowledgeable, kind and helpful. She made my experience wonderful She helped me get into a brand new 2025 vehicle. She was very knowledgeable, kind and helpful. She made my experience wonderful More

by SWIGER2014

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amir Jacob

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May 06, 2025 -

Deland Kia responded

Shoutout to Brooke for the dedication to making car buying easier! Driving off the lot in a new car is an unforgettable feeling, and we're proud to be a part of your journey. Is there anything else our team can help you with? Be sure to let us know!

April 19, 2025

Dealership Rating

Employee Rating

Great experience with Brooke and Matt. They found the vehicle color combo we were looking for. We made the deal via phone and text since I don’t live in Deland. Showed up, car was what we They found the vehicle color combo we were looking for. We made the deal via phone and text since I don’t live in Deland. Showed up, car was what we had asked for and the deal didn’t change. Took it for a quick test drive and went and signed the paperwork. Very easy. More

by cfkenton

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger, Amir Jacob

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Apr 21, 2025 -

Deland Kia responded

Between Brooke and Matt's individual expertise, you were bound to have a great time with us! Thanks for taking the time to write them a fantastic review. Are you enjoying your car so far? Let us know how it's going when you're here for maintenance!

April 13, 2025

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Employee Rating

Service was great. Got most of the paper work done ahead, just had to come in a sign. Got most of the paper work done ahead, just had to come in a sign. More

by TUAN.TRUONG386

Verified Customer

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

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Apr 14, 2025 -

Deland Kia responded

We love seeing those stars—thank you! It was our pleasure to assist you, and we hope to see you back down the road.

April 02, 2025

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Brooke was very eager to help us find the right car for us. She seemed pretty familiar with each vehicle and didn’t hesitate to find out info for us if she didn’t know herself. us. She seemed pretty familiar with each vehicle and didn’t hesitate to find out info for us if she didn’t know herself. More

by SUPERNANNY54

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Restrepo

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Apr 03, 2025 -

Deland Kia responded

Every 5-star rating is a feather we can put in our cap! Thanks for sharing how Brooke made your time with us even better. She's thrilled that you're enjoying your new ride. Come see us again any time and we'll be ready to help!

March 25, 2025

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Employee Rating

Got a good deal. Staff was very helpful and accommodating. Would recommend to family and friends Staff was very helpful and accommodating. Would recommend to family and friends More

by YVONNE.NICHOLS98

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger, Amir Jacob

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Mar 25, 2025 -

Deland Kia responded

At the end of the day, that's the kind of work we can be proud of! Let us know what else we can do to help make your next visit even better.

March 04, 2025

Dealership Rating

Employee Rating

Everyone was very friendly and helpedful. It was an overall great experience. I would recommend my salesman, Gianni, to everyone! It was an overall great experience. I would recommend my salesman, Gianni, to everyone! More

by KATIE.MIDDLETON24

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Rettinger, Johnson Brete, Emilio Zambrana, Enrique Espinoza, Gianni McCulloch, Derrick Kus, Jorge Nasiff, Matthew Barrett , Bradley Hoffman, Eli

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Mar 05, 2025 -

Deland Kia responded

It's great to hear from you again, Katie! We hope your new Kia is living up to your expectations; Gianni especially is glad that you're enjoying your purchase. We're here to make sure it stays in great shape, too! Contact our service center and our team will make sure you're set for whatever lies ahead.

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