Brooke Ranger | Page 5
Service Consultant
INFINITI of ONTARIO
2192 Inland Empire Blvd
Ontario, CA 91764
Dealership Experience
4 yrs, 11 mos
Industry Experience
26 yrs, 7 mos
Languages Spoken
English
77 Reviews
Write a Review77 Reviews of Brooke Ranger
May 10, 2023
Have been serviced with this location for long time. And, SC, BROOKE, she is nice and professional. Everything was great, price going up from $3x to 9x now for oil change service on Q50. One thing I wou And, SC, BROOKE, she is nice and professional. Everything was great, price going up from $3x to 9x now for oil change service on Q50. One thing I would suggest is for car wash, it can be improved. :) More
May 07, 2023
I ran over a nail on my way to work while it was raining. When I brought my car in, Brooke ranger quickly acknowledged me in the service drive, and got her team to fix my flat tire very promptly. By the time When I brought my car in, Brooke ranger quickly acknowledged me in the service drive, and got her team to fix my flat tire very promptly. By the time my tire was repaired. It had stopped raining, and my car was dirty, so Brooke had my car washed for me making it look brand new again! Danny Hernandez called as a follow up which was also a nice touch. I’ve had nothing but great service and professional courtesy from the people at Infiniti of Ontario. More
Other Employees Tagged: Denia Hernandez
May 01, 2023
The felt good nice helpful no problem happy my service rep really took care of me rep really took care of me More
Other Employees Tagged: Mike Longridge
April 30, 2023
I've been taking my Qx60 to Infiniti of Ontario for several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate thei several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate their use of technology to enhance communication and follow up. Brooke was my service representative for my 4/272023 scheduled service...she too was very professional, efficient, knowledgeable, and facilitated the level of service that I have come to expect. More
April 27, 2023
Service at Infiniti of Ontario is great! Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. More
April 15, 2023
Service department is below par; worst customer service ever! Which there was another dealership close by! ever! Which there was another dealership close by! More
Other Employees Tagged: Olivia Leon, Joselyn Santos, Mike Longridge , Maritza Earle, Chris Hernandez, Mando Hernandez
March 29, 2023
Service advisor Brooke is awesome. She is patient and explained everything throughly and always kept me updated on the status of the car. Love getting my car serviced at Infiniti of On She is patient and explained everything throughly and always kept me updated on the status of the car. Love getting my car serviced at Infiniti of Ontario and working with Brooke for my service needs. More
February 26, 2023
We used to go to the Monrovia dealer - but after it was sold, it went downhill, nothing is as nice as it should be, including the customer service - but at Ontario - it is as an Infiniti dealer should be f sold, it went downhill, nothing is as nice as it should be, including the customer service - but at Ontario - it is as an Infiniti dealer should be from the moment you step on the lot. They fixed a problem creased by the Monrovia dealer quickly and with the utmost care! They washed my car like I had taken it to be detailed!!! We will be coming back to them for sure!! More
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