
Dealership Experience
3 yrs, 8 mos
Industry Experience
25 yrs, 4 mos
Languages Spoken
English
61 Reviews
Write a Review61 Reviews of Brooke Ranger
March 24, 2025
I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Mike Longridge, who has been my service representative for many years, truly stands out and deserves special recognition and thanks. Mike has always been exceptionally attentive to my needs, addressing all my questions and concerns with care. He consistently provides valuable suggestions and thoughtful options for solutions. His extensive knowledge and expertise ensure that he recommends the best plans tailored for each customer. I feel incredibly fortunate to have him overseeing my car’s service. I have been thoroughly pleased and satisfied with all my experiences at Infiniti of Ontario. Thank you, Mike, and the entire team, for your excellent service! More
Other Employees Tagged: Joselyn Santos, Mike Longridge
March 04, 2025
Brooke provided exceptional service during my recent visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-fre visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-free. I truly appreciate her professionalism, attention to detail, and outstanding customer service! More
February 21, 2025
I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my contract refunded since the car has been sold. More
Other Employees Tagged: Tony Alcantar, Saul Lopez, TJ Boldt
February 19, 2025
Brooke in the service department is the BEST! !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I fir !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I first purchased my vehicle in 2018. Because of Brooke's customer care, it's most likely I will purchase another vehicle from Infiniti in the near future. More
November 21, 2024
I recently brought in my 2019 QX50 for maintenance, and I want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time t want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time to thoroughly explain each service recommendation in detail, which I greatly appreciated. Thank you to Brooke for making this a positive experience. More
November 08, 2024
Awesome experience! Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient an Everyone was wonderful and informative. Saul took his time to present me with all of my options and TJ was very friendly. He was extremely patient and I'm very pleased with the service he provided me with. More
Other Employees Tagged: Olivia Leon, TJ Boldt , Saul
November 04, 2024
Brooke was stellar from the time I walked into my oil change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the ve change appointment. She was very friendly and confirmed my services. After the inspection she came over to go over the list of items to fix on the vehicle in great detail. She made sure I was satisfied and helped me set my next appointment to fix some things on my Infiniti. My second experience at this dealership another 10/10 visit. More
Other Employees Tagged: Jorge Aragon , Service tech Ryan Tuazon.
October 13, 2024
Arranged to have my car brought in for completion of a recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! More
Other Employees Tagged: Joselyn Santos