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Brooke Pierce
Refer Me
29 Reviews
I have been a Service Advisor for 3 years with Hyundai and since February 2024 with Toyota. I am local to Granbury, Texas.
Read moreDealership Experience
3 yrs, 4 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
29 Reviews
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29 Reviews of Brooke Pierce
October 29, 2024
These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More
by Paul Denman
Verified CustomerOther Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland
September 23, 2024
Service was great. Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you More
by cmchastain
Other Employees Tagged: Moriah Lennington, Efrain Eli Rodriguez
September 22, 2024
I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tactic. I had a great experience with Finance and Service Department. After driving the vehicle from Toyota I am still learning the trucks different Features. Since Both my wife and I are handicap features for this model could have been offered As secure Side Steps. I still enjoyed the people at the facility and will be back again. More
by LJHAMMONS
Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez
September 20, 2024
Service was great, fast and everyone was very nice! I would recommend this dealership to everyone. I would recommend this dealership to everyone. More
by KIMOTAL78
Other Employees Tagged: Efrain Eli Rodriguez
September 19, 2024
Eli Rodriguez was GREAT! Explained my services and recommendations. He even worked with me on pricing! Explained my services and recommendations. He even worked with me on pricing! More
by Jerry
Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez
August 18, 2024
I have a problem them because they do not take Credit Cards. Thank You and Thank You Cards. Thank You and Thank You More
by markter
Other Employees Tagged: Kim Moore, Craig Hofer
August 16, 2024
Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More
by SUSAN8528
Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington
August 15, 2024
I stopped in because one of my tire lights was on. They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and they patched it. That was a month ago and it’s still running fine! It probably could have easily gone the other way but they didn’t even try. Probably hoping I would automatically buy that $280 tire they showed me! More
by BSHORT1952
August 08, 2024
I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More
by Danny
Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez
August 01, 2024
Great service! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! More
by matthew
Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Moriah Lennington, Efrain Eli Rodriguez , Mj Davis
