Brooke Holloway

Had a scheduled appointment for a repair they recommended, apt was for 8:00 am, I got there at 7:45 and they told me the tech qualified to do the repair would not be there and they couldn’t do th recommended, apt was for 8:00 am, I got there at 7:45 and they told me the tech qualified to do the repair would not be there and they couldn’t do the repair. It was scheduled that day because that was when he was supposed to be there. Service rep said the text I got the day before confirming was automated and didn’t matter. She thought the text she sent as I was arriving covered her. Her coworker left the service area and went out to where I had left my car parked with the drivers window down. She was acting shifty, after I left I discovered my window control panel had been damaged. They are liars, thieves and apparently vandals! I’ve heard countless horror stories and I guess it’s shame on me for giving them the benefit of doubt. More

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Great service Staff are very friendly and knowledgeable, work was done in a timely manner. Waiting area was nice and clean, look forward to having this dealership c Staff are very friendly and knowledgeable, work was done in a timely manner. Waiting area was nice and clean, look forward to having this dealership continue to service my Silverado in the future. More

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Routine Service Had my previous visit in hand to review any opportunities, took care of a recall and from a how long standpoint it was reasonable. Overall good visit. Had my previous visit in hand to review any opportunities, took care of a recall and from a how long standpoint it was reasonable. Overall good visit. More

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Good Service and Good Smile The service rep advised me what needed to be done and gave me every possible discount he could. This kept my total at a level I could afford. The service rep advised me what needed to be done and gave me every possible discount he could. This kept my total at a level I could afford. More

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Kept the promise of 29.99 for an oil change The sale was already over and I didn’t know but they still charged me for that previous months special Thanks Great work guys I will keep on going The sale was already over and I didn’t know but they still charged me for that previous months special Thanks Great work guys I will keep on going More

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GREAT! Best Service around. The Service department goes the extra mile for everyone. The service Team worked my son in on a Sat and got him in and out in 2 Best Service around. The Service department goes the extra mile for everyone. The service Team worked my son in on a Sat and got him in and out in 2 hrs with a full set of breaks. Thanks for the help. More

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My oil change The staff were very helpful and courteous. Even though they were so busy, they took time for each and every customer. Excellent service! I’ll be back The staff were very helpful and courteous. Even though they were so busy, they took time for each and every customer. Excellent service! I’ll be back for sure. More

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Ease of making appointment. It was easy making an appointment and the wait time was fairly quick. They explained what they were doing and what other services needed to be done on It was easy making an appointment and the wait time was fairly quick. They explained what they were doing and what other services needed to be done on my chevrolet. More

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The worst ppl ever!!! These ppl are idiots!!! Sorry but true! Purchased two vechicles here in the past, many years ago & will never again!! I can't even give these ppl 1 st These ppl are idiots!!! Sorry but true! Purchased two vechicles here in the past, many years ago & will never again!! I can't even give these ppl 1 star, but this site MADE me. They have denied me the right to the free car wash on their lot because when I purchased my last vechicle I had them take off the marking of Team Chevrolet (the stamp they put on the back of your vechicle)! And the service ppl arent very knowledgeable at all either... Total nuts!!! More

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Good Service Department Staff. Always nice folks and easy to work with. I drive from Concord to your Dealership because staff are nice and always treat me great. Thanks to all espe Always nice folks and easy to work with. I drive from Concord to your Dealership because staff are nice and always treat me great. Thanks to all especially Service Department Staff. More

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