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Brooke Crutchfield
Brooke Crutchfield
Service Customer Care
Master Chevrolet Cadillac
3625 Richland Ave W
Aiken, SC 29801
10 Reviews
10 Reviews of Brooke Crutchfield
Verified Customer
May 16, 2026
Amber had a 10 sec conversation with me when I arrived took my keys didn't ask about military discount didn't say anything other than oil change and tire rotation Based upon a cost increase of over$40 took my keys didn't ask about military discount didn't say anything other than oil change and tire rotation Based upon a cost increase of over$40 from prior visits which I discussed with Amber the next day To no avail I will not be returning to Master for service More
by johnsmillertime
May 08, 2026
Josh is the best. He helped me big time. The Hannah's are always so helpful. Keep up the good work and will see all of you next time!! He helped me big time. The Hannah's are always so helpful. Keep up the good work and will see all of you next time!! More
by cbenton2
Other Employees Tagged: Porsha Cox, Justin Hartley, Alyson Johns, Darin Moseley, Travis Toole
July 29, 2022
Joe had done a great job. Now Not even a week and the abs and traction control light has come on and they want to charge me to check it out. Just make sure you drive and check Now Not even a week and the abs and traction control light has come on and they want to charge me to check it out. Just make sure you drive and check there used cars and trucks over real good before you sign any paperwork. More
by Mudslinger339
Other Employees Tagged: Will Parrott , Joe Mills
September 20, 2021
My new Colorado with less than 3000 miles has been here over a week and I cannot get anyone in the service department to call me back. There customers service is horrible. over a week and I cannot get anyone in the service department to call me back. There customers service is horrible. More
by Dcpagefarms20
Other Employees Tagged: Porsha Cox, Justin Hartley, Alyson Johns, Darin Moseley, Travis Toole, Von
July 03, 2019
Very prompt only took a short time and explained alltheydid Everyone was very helpful I had to wait but it didn’t take long they Jane a clean and cool and inviting waiting room They answered all my questions. Everyone was very helpful I had to wait but it didn’t take long they Jane a clean and cool and inviting waiting room They answered all my questions. It was a great wxperiencey More
by PENNYP112
Other Employees Tagged: Josh Stowe , Alyson Johns, Sorry don’t remember the guys in the garage butt they were all very helpful
June 25, 2019
As Promised I appreciate the courteous and professional attitude of our service department rep Travis in working our vehicle in for touch screen replacement. We I appreciate the courteous and professional attitude of our service department rep Travis in working our vehicle in for touch screen replacement. We also respectfully appreciate Wayne Morgan and Vaughn Hester being true to their words. The service department has come a long way in the past few years. My wife and I have gone from leery dealership sceptics to appreciating customers. More
by graham20678
Other Employees Tagged: Wayne Morgan , Vaughn Hester, Travis Toole
June 19, 2019
Great place and convenient Excellent customer service!! I just wish they did complimentary car washes and vacs like some of the different car make dealerships do but, from my un Excellent customer service!! I just wish they did complimentary car washes and vacs like some of the different car make dealerships do but, from my understanding Chevrolet doesn't. 😟 I will continue to take my car though. It's a good place and convenient for me since I brought my Chevy out of state. 5 stars Master Chevrolet!!! More
by RSHERRELL96
Other Employees Tagged: Justin Hartley, Alyson Johns, Darin Moseley, Travis Toole
June 13, 2019
Great service in a timely manner In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any questions. More
by Jws357
Other Employees Tagged: Darin Moseley
June 01, 2019
Excellance SERVICE CENTER WAS QUICK, EFFICIENT AND CLEAN. THE SERVICEMAN WAS POLITE, PROFESSIONAL AND INFORMATIVE. EACH VISIT HAS BEEN A WELCOMING EXPERIENCE. SERVICE CENTER WAS QUICK, EFFICIENT AND CLEAN. THE SERVICEMAN WAS POLITE, PROFESSIONAL AND INFORMATIVE. EACH VISIT HAS BEEN A WELCOMING EXPERIENCE. I BOUGHT MY CR FROM HERE WITH MY HUSBAND. SINCE HIS PASSING MASTER CHEVROLET HAS BEEN THERE FOR ME. More
by ASTRA_1_3Lexie
Other Employees Tagged: Justin Hartley, Vaughn Hester, Travis Toole
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