Brooke Carpenter
Brooke Carpenter at Herb Chambers Lexus of Hingham

Brooke Carpenter

Parts Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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12 Reviews
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12 Reviews

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12 Reviews of Brooke Carpenter

January 21, 2025

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Employee Rating

The service department went above and beyond to fit me into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting roo More

by TRDOffroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Herb Chambers Lexus of Hingham responded

It's terrific to hear that our service department at Herb Chambers Lexus of Hingham went the extra mile to accommodate you. Thank you for sharing this wonderful feedback with us!

March 23, 2024

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Good and excellent work. Really happy with the service. Hingham Lexus is a great place for the Auto Sales and service. More

by Thiru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Herb Chambers Lexus of Hingham responded

We're so glad to know you had a positive experience with our team at Herb Chambers Lexus of Hingham. Thanks for your kind words about our sales and service!

September 28, 2023

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Excellent service and great communication. Service department was very informative explaining what needed to be worked on. More

by Eaglesra in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Herb Chambers Lexus of Hingham responded

We're delighted to know you found our service excellent and communication clear at Herb Chambers Lexus of Hingham. We always aim to keep our customers well-informed about their vehicle's needs. Thanks for the review!

June 07, 2022

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Employee Rating

This dealership will work with you and meet needs. The staff are friendly and knowledgeable. Whether it be a lease or purchase; new, certified or pre owned they will work with you step by step. You More

by AC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Herb Chambers Lexus of Hingham responded

Thank you for the review. We are glad that our team was friendly, knowledgeable, and nice to work with. We are grateful for your business here at Herb Chambers Lexus of Hingham. Congrats on your vehicle, see you again next time.

February 12, 2022

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I was very pleased with Jared. He helped me with certain things that were wrong with my car. Soon as I pulled in he told me about my exhaust. Which I couldn’t figure out. Also he let me use a car until my c More

by rhodesstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ryan Tierney

Feb 14, 2022

Herb Chambers Lexus of Hingham responded

We are thrilled that Jared and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We look forward to your next visit!

August 13, 2021

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Prompt friendly professional service. Very clean. Takes covid seriously and ensures a comfortable environment for clients More

by Jaclyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Herb Chambers Lexus of Hingham responded

Jaclyn - Thank you for the great review! We appreciate your support and are thrilled to hear that you felt comfortable during your time working with us. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

July 07, 2021

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Employee Rating

We have always had Lexus so this dealership is the best! Not only close to our home (2miles) but great service dept.Every visit has been very professional More

by sallyacunningham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Seekin

Jul 07, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the stellar feedback, Sally! All of us here at Herb Chambers Lexus of Hingham love to hear from our happy customers. Safe travels, and see you again next time!

July 02, 2021

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Employee Rating

Absolutely amazing service. Would come back again. Thank you for the amazing service! More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Herb Chambers Lexus of Hingham responded

Brooke, we are delighted that our team took such great care of you and earned your continued business! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you next.

May 08, 2021

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Employee Rating

Service and parts personnel, Claudia and Brooke were friendly and welcoming. They made for a great experience. The concierge for the service department as well. More

by psal912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Claudia Melgarejo

May 10, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Claudia and Brooke both took good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

August 29, 2020

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Employee Rating

This dealership is professional, prompt and precise. From the first phone call, to first contact with Eric Barboza to the closing manager. Great calming experience. More

by revdrgomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Yee, Johnny Saghbini , Eric Barbosa

Aug 31, 2020

Herb Chambers Lexus of Hingham responded

"Professional, prompt and precise" are all words we love to see. Thank you so much for coming to Herb Chambers Lexus of Hingham! We hope that your new vehicle is treating you well.

Aug 31, 2020

revdrgomes responded

This is my 3rd Lexus and first lease. Little nervous about two things: exceeding mileage and sufficient auto insurance. Let me clarify, I have auto insurance equivalent to past. Otherwise I’m thrilled!

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