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Brook Allen
Brook Allen at City Automall Ford
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Brook Allen

Sales & Leasing Consultant

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
27 Reviews

Industry Experience

31 yrs, 1 mo

Languages Spoken

English English

5.0

27 Reviews

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27 Reviews of Brook Allen

December 31, 2024

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Employee Rating

Everything went so smoothly. Can’t wait to drive my new Mustang Mach-E. Pretty sure Brook found me the best deal on the lot! More

by dustee08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, David Dau

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December 25, 2024

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Employee Rating

Brook was very helpful. Was on top me and had everything ready for me when I got there. No one was pushy and allowed us to look on our own time. I would come back to buy her More

by jerri.f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 26, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing City Chevrolet and we hope to see you again.

December 22, 2024

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Employee Rating

Great staff Great service Great selection great experience Thank you Brook and Chris and Danny. More

by Fred @ One Resource Financial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, Jeff Franke, Kasey Shirey

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Dec 24, 2024

City Automall Ford responded

We're happy you found our staff so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

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Employee Rating

We purchased two vehicles off of city Ford and Mr. Allen was a pleasure to deal with . More

by JLG
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

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Dec 26, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 21, 2024

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Employee Rating

Great service and a very friendly staff. Brook was extremely helpful and worked out great deals for us. This is my second time purchasing from City Ford More

by bon.hob63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

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Dec 21, 2024

bon.hob63 responded

Great customer service and friendly staff

December 16, 2024

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Employee Rating

We had a great experience purchasing our new vehicle! We are very pleased and will be back. More

by Dawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, David Dau

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Dec 20, 2024

City Automall Ford responded

Dawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

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They got me in and out on the same day. Very fast and friendly service. More

by counts922
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 15, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2024

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I appreciated the thoughtful interest they had in our nonprofit and the mental health mission we have. More

by RemedyLIVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, Kasey Shirey, Danny Roller

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Dec 15, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2024

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What a great guy that brook Allen is! He is a people first salesman, what a pleasure. More

by Macanoodo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 05, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

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Employee Rating

Brook Allen was great! Kind, professional and friendly. Answered all the questions we had about the truck we were looking at. More

by Ram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 05, 2024

City Automall Ford responded

Ram, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We look forward to your next visit! Take care!

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