Brolin Amrahi | Page 3

Wonderful experience - great service and extremely professional. The car was serviced in a timely fashion and I was kept up to date with everything professional. The car was serviced in a timely fashion and I was kept up to date with everything More

by Swan123 Verified Customer Verified Customer

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Brolin did a great job handling this. 15 word minimum made doing this survey a turn off, suggest removing that. 15 word minimum made doing this survey a turn off, suggest removing that. More

by YFLD Verified Customer Verified Customer

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Very nice staff, service was quick and staff was attentive with anything else I needed to know about my vehicle. attentive with anything else I needed to know about my vehicle. More

by PINEDASTEPH70 Verified Customer Verified Customer

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Great proffesional service. Very happy with oil change . My service adviser was Brolin. Thank you for your help. Very happy with oil change . My service adviser was Brolin. Thank you for your help. More

by AWALAG Verified Customer Verified Customer

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I’ve had consistently excellent experiences with Honda on Grand and their service department! Will definitely be looking to them when I purchase my next Honda. Grand and their service department! Will definitely be looking to them when I purchase my next Honda. More

by MeganDrivesAHonda Verified Customer Verified Customer

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Brolin has always been very friendly and professional. He gets me registered quickly and keeps me posted on my cars progress. He has been consistently great every time I’ve brought my car in. Since buy He gets me registered quickly and keeps me posted on my cars progress. He has been consistently great every time I’ve brought my car in. Since buying this car and having it serviced here I finally feel good about the service I’m getting! More

by marypathene Verified Customer Verified Customer

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Brolin cared about our car's repair as much as we did. We will not go anywhere else. We will not go anywhere else. More

by DONNAMCRAIG Verified Customer Verified Customer

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The service in my opinion was awful. I went in for an oil change with a coupon for wiper blades.They didn’t appear to be busy with on other person waiting. After quite sometime I was t I went in for an oil change with a coupon for wiper blades.They didn’t appear to be busy with on other person waiting. After quite sometime I was told they could not do the free wipers even though I purchase my Honda from them. I was then presented with suggestions of other filters they could change in the price range of over $900. When I inquired as to why wipers couldn’t be done and $900 dollars, I was told “that’s what the mechanic said”. In essence don’t bother me with questions. After that I asked her about the idiot light on my dashboard , she went away ,came back and told me “good news “ I have a nail in my tire but they can repair it. It’s now been close to two hours ,when I asked how long would this take I was told about other hour or so. I said I would be back since I had an appointment. It was drivable when I got there so put air in and I would be back the following day. Finally, they finished the oil change. she comes with the paperwork takes me over where I can pay and leaves. Not thank you ,sorry for the wait, not see me when you come back for the repair , not your car is located over there, nothing! Because now it’s close to her going home. I called the next day to talk to the service manager. Someone answered for him, telling me I just missed him. I then explained not only were the wiper blades not done but they over charged me for the oil change and I now have a completely flat tire and can’t get back to get repaired. I was informed they close in a hour , don’t tow,Sunday they are closed, the female service advisor is off. The only good thing is he suggested if I have road side service they handled it. I then requested that he asks the service manager to contact me on Monday. I am still waiting to hear from over a week. Service was not only borderline rude when I asked questions, the service advisor couldn’t read their customer even after I repeatedly asked how long would this take and overcharged without providing the the offer I went in for. Service failed on all counts! Rude, disrespectful of my time, doesn’t come across honest, trustworthy , friendly or even competent. I would barely give them 1 star. More

by rosemaryeaster Verified Customer Verified Customer

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Was in and out for my recall service in less than an hour and was at work on time. and was at work on time. More

by scot_savage Verified Customer Verified Customer

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Bought my Pilot here. Talk to Raj. Just had my transmission fluid changed there, they were half the price of every other Honda dealership in the area. Service department i Talk to Raj. Just had my transmission fluid changed there, they were half the price of every other Honda dealership in the area. Service department is awesome. More

by brianfeely73 Verified Customer Verified Customer

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