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Brittany Moore
Brittany Moore at Hubert Vester Chevrolet
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Brittany Moore

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.9
11 Reviews

As a service advisor, I am dedicated to providing exceptional customer service and ensuring that all your automotive needs are met with professionalism and care. With a strong background in the automotive industry, I am well-equipped to offer expert advice and guidance on maintenance and repairs. I take pride in building lasting relationships with customers and am committed to ensuring a smooth and enjoyable experience. I'm also passionate about trying new Culinary recipes and activities like painting, crocheting, and farming. Being outdoors and staying active is an essential part of my lifestyle, as I find it incredibly rejuvenating and fulfilling.

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Energetic and motivated Service Adviser with five years of experience in service and sales. Excellent communication, listening and diagnostic skills, with providing outstanding customer service.

4.9

11 Reviews

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11 Reviews of Brittany Moore

November 14, 2024

Dealership Rating
Employee Rating

Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Chris Belty

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Nov 14, 2024

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager

November 14, 2024

Dealership Rating
Employee Rating

Taylor was amazing and he answered all of my questions and doubled checked to see if he could duplicate my driving issue. Hubert Vester had a long wait to get my car back but I am glad that the first main More

by TAYLORMHATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley

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Nov 14, 2024

Hubert Vester Chevrolet responded

We are pleased to hear that your first maintenance visit was great. Thank you for mentioning Taylor's thorough and stellar customer service skills in your review. We will pass along your kind words. We appreciate your feedback and look forward to serving you again. Lisa Owens Customer Relations Manager

November 08, 2024

Dealership Rating
Employee Rating

The service department was very knowledgeable on the type of oil that my silverado and the amount of mileage that I should put on it b4 my next oil change...I was thinking 3000 mile but full synthetic oil is More

by taylora7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2024

Hubert Vester Chevrolet responded

It is certainly an integral part of our business to know these details and share that knowledge with our customers. Thank you for entrusting your vehicle to us and for your positive feedback. Lisa Owens Customer Relations Manager

November 04, 2024

Dealership Rating
Employee Rating

Friendly staff. They fixed my truck on a short notice. We had to figure out some confusion on GM pricing and conflicting reports on what was wrong with my truck. The More

by Stykky_lips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

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Nov 14, 2024

Hubert Vester Chevrolet responded

I do apologize for any confusion on pricing, but so happy to hear that our Service Manager, Danny Meacomes, stepped in and stepped up to resolve your issue. Thank you for your honest feedback. We appreciate you allowing us the opportunity to gain your trust and your recommendation of our services. Lisa Owens Customer Relations Manager

October 26, 2024

Dealership Rating
Employee Rating

Very professional and knowledgeable on the situation that was going on about my vehicle all together More

by taylora7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley

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Oct 29, 2024

Hubert Vester Chevrolet responded

We appreciate you taking the time to compliment members of our Service team and recognize their expertise in serving you. Thank you for choosing us and we hope to have the opportunity to take care of you again. Lisa Owens Customer Relations Manager

October 04, 2024

Dealership Rating
Employee Rating

I was under the impression my first 3 oil changes were free after purchasing my car in January. Can you check on that? More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing the excellent customer service provided by Brittany during your recent visit. I would like for you to get the answers you seek, however I am truly at a disadvantage with only your initial 'M' as an identifier. Our General Manager, Chris Hicks, would be happy to discuss and answer any questions/concerns you may have. Please contact him at (252) 291-2111, ext. 2210 or chicks@hvautogroup,com, at your earliest convenience. Lisa Owens Customer Relations Manager

September 30, 2024

Dealership Rating
Employee Rating

Brittany provided exceptional customer service and demonstrated kindness throughout the interaction. I greatly appreciate her professionalism and look forward to returning for future visits. More

by Tater252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 15, 2024

Hubert Vester Chevrolet responded

Your kind words about Brittany are much appreciated. She is very accommodating and committed to providing excellent customer service, We look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

September 15, 2024

Dealership Rating
Employee Rating

Brittany was great and she called several times to let me know what was happening with my car which I am really thankful for. More

by sdmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2024

Hubert Vester Chevrolet responded

Keeping our customers updated with consistent communication is key to providing excellent customer service. Thank you for sharing about your experience and your kind words about Brittany. She truly is an asset to our Service team. Lisa Owens Customer Relations Manager

September 08, 2024

Dealership Rating
Employee Rating

Not all the service representatives are customers friendly. Brain is not customer friendly. Britney was great. Brain needs training in customer service. More

by EPWLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Taylor Whitley, Isabel Wilson

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Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback on your experience. I apologize for any discomfort felt during your recent visit and certainly hope it was an isolated incident. We appreciate your business and recommendation.

September 05, 2024

Dealership Rating
Employee Rating

Staff was friendly as always. They got me on and out quick and the pricing was fair More

by redline35gtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Meacomes, Brian Schlegel, Taylor Whitley, Jennifer Fields

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Sep 06, 2024

Hubert Vester Chevrolet responded

Thank you for the 5-star review! We try to be mindful of your time and have the work completed in a timely manner. We appreciate you recognizing many members of our strong Service team and their customer service skills. Thank you again for your feedback and your business. Lisa Owens Customer Relations Manager

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