Brittany Moody

We purchased a new KIA Telluride in October, 2023 and love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replace love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replacement trim and when we call told parts haven't arrived yet. Now the remainder of the trim in two other locations is falling off. We have made multiple calls only to be told you can't fix until parts come in. I called KIA customer service (corporation not you) and they said they couldn't help me without parts numbers. Referred them to you for that and never heard back. Called Raleigh several times again and again. You haven't been an advocate for us and we feel we need to go to NC State Consumer affairs for assistance. We would be happy to speak with Anderson management that has authority to help us but haven't been able to get passed the pretorian guard by phone. Nancy & Gordon Wallace More

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We called and made an appointment for a Check Engine light being on. We have a 2022 Kia Seltos that we bought from Hendrick Barbour in Greenville NC. Vehicle only has like 45000 miles on it and is still light being on. We have a 2022 Kia Seltos that we bought from Hendrick Barbour in Greenville NC. Vehicle only has like 45000 miles on it and is still covered by factory warranty. We took it in June 27 and were told: This dealership could not work on Hendrick warrantied vehicle. I don’t know why but very annoying and irritating. I give one star for this inconvenience but 5 stars for the service department help. I would like to see this inconvenience corrected in the future. More

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Excellent customer service the salesman and the finance gentleman made the transcition fast and easy gentleman made the transcition fast and easy More

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We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful done correctly sales side of the house is not great service side of the house however was wonderful More

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I just bought my second car from Fred Anderson. Customer service was very friendly and very easy to understand they took the time and listen to everything that I asked and answered all my questions Customer service was very friendly and very easy to understand they took the time and listen to everything that I asked and answered all my questions I will recommend them to everyone that I know. More

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Fantastic customer service and knowledgeable staff. Will be coming to this dealership for years to come. Will be coming to this dealership for years to come. More

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Finally a dealer ready to sale a car with very honest and straight forward deal. They had a price online and only tried to add certfied warranty, but as soon as I showed them it said it was already included, straight forward deal. They had a price online and only tried to add certfied warranty, but as soon as I showed them it said it was already included, on the listing they took it off. And got me a better finance rate than USAA! More

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Great place to buy a car. My experience there was pleasant and everyone was friendly. The process was fun and enjoyable My experience there was pleasant and everyone was friendly. The process was fun and enjoyable More

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Great service, very friendly! Does what they said they could do. I deal with Wendel only when it comes on buying cars! Very Friendly ! Roy Gurley could do. I deal with Wendel only when it comes on buying cars! Very Friendly ! Roy Gurley More

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Absolute phenomenal customer service! I’m so glad I decided to trade my car in with you guys! I felt amazing driving off! Thanks for all of the help you guys! decided to trade my car in with you guys! I felt amazing driving off! Thanks for all of the help you guys! More

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