Bristol Jordan

We had an appt with a salesperson after I had emailed a spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were pass spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were passed to Herb. Herb informed us that the car we wanted was not on the lot and there was no way we could get what we wanted for the price that had been agreed upon. The manager came over and offered a fantastic deal for a car that was on the lot but not in the interior color we wanted, so we ended up leaving. Herb followed up with us, apologizing. He followed up again the next day asking if we had found what we wanted, and I informed him I put a deposit on one in transit. Herb informed me that the car I wanted had been brought to their lot and the Manager said that if we wanted it that day, he would give us that fantastic deal he was offering for the car we didn't want. Herb started the paperwork in advance to decrease our time at the dealership. We financed the minimum to get the discount included in the managers offer. We met with Bintu in finance and she was great. Her manager was able to find a discount for an additional warranty (on the electronic components). Bintu was very pleasant and helpful and our experience with her was wonderful. Our experience with Herb was also wonderful. I am pretty sure the initial salesperson we spoke with was terminated, and I imagine it was due to making promises that more experienced salespeople would never have made. Herb was definitely looking out for us and we LOVE our new car! More

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Great dealership with great people and service! I was very impressed with the staff and love the car! I was very impressed with the staff and love the car! More

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Tom was very patient and worked hard to get the car we wanted at the price in our budget. wanted at the price in our budget. More

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My wife end I had a great experience purchasing our car at Heritage Hyundai Towson 05/31/24. We communicated extensively with Heritage (on-line) prior to the sale and when we went in to make the purchase at Heritage Hyundai Towson 05/31/24. We communicated extensively with Heritage (on-line) prior to the sale and when we went in to make the purchase, our sales person Bristol was super helpful, informative, and patient. He explained how everything in the car operated and even helped us set up the BlueLink app on our phone. Everything was as agreed to prior to the visit. We did have some questions on the paperwork and Bristol, promptly answered all our questions in a clear and concise manner. The Internet sales manager, Kevinth, and the sales manager Sang, were also very accommodating prior to the sale to ensure that we revised the best deal possible. This is our second car from Heritage and we'd recommend a visit to Heritage, or virtual visit, for anyone interested in purchasing a Hyundai. 😀 More

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Had an excellent experience purchasing a hybrid Tucson with Bristol and the finance team at Heritage Towson. Bristol was patient, listened to my needs, answered my questions and worked to make the entire with Bristol and the finance team at Heritage Towson. Bristol was patient, listened to my needs, answered my questions and worked to make the entire process seamless. He also did so without applying pressure. Easy recommend for anyone to check with Heritage Towson as a part of their car shopping process. And the Tucson is a dream to drive. More

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