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Brianna Zemrock

Overview Reviews (35) Inventory (162)

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Brianna Zemrock

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Brianna Zemrock

Marketing Administrator

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.9

35 Reviews

Overview Reviews (35) Inventory (162)

4.9

35 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Brianna Zemrock

November 20, 2024

Dealership Rating

Employee Rating

It so good my car drives and everyone there is so cute with bright eyes and bushy tails lots of love :) with bright eyes and bushy tails lots of love :) More

by COUGHLINHILARY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Shaun Stevens

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Nov 20, 2024 -

Gary Rome Kia responded

Hilary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

Dealership Rating

Employee Rating

They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice to be treated so well and professional. I will go back there anytime for any service. The best people ever! More

by annie.coro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Denise Carr

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Nov 11, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 13, 2024 -

annie.coro responded

A great experience and more companies Should treat their customers like KIA does.

September 29, 2024

Dealership Rating

Employee Rating

This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Justin Martin, Steve Liptak, Shaun Stevens, Denise Carr

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Sep 29, 2024 -

Gary Rome Kia responded

Thank you, Charles, for sharing your experience with us! We're happy to hear it went well with Justin and truly appreciate your feedback.

September 03, 2024

Dealership Rating

Employee Rating

Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More

by BDP3669

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak, Vanessa Williams

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Sep 03, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

May 18, 2024

Dealership Rating

Employee Rating

I bought my last two cars there and have serviced my cars there since buying them. They work fast and are always friendly and helpful. there since buying them. They work fast and are always friendly and helpful. More

by TMOONEY56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Justin Martin

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May 19, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2024

Dealership Rating

Employee Rating

The staff was very helpful. They got me in and out quickly which was appreciated. The team did a great job. They got me in and out quickly which was appreciated. The team did a great job. More

by STEPHUCF0713

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2024

Dealership Rating

Employee Rating

Staff was polite and friendly and my vehicle was ready ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bou ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bought it in. Makes the experience much nicer than other dealerships I have been with. Will look forward to future experiences with Gary Rome. More

by DANTEGALLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

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Apr 21, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2024

Dealership Rating

Employee Rating

Fantastic experience … I love how they kept me informed every step of the way … thank you for making the process so easy !!! every step of the way … thank you for making the process so easy !!! More

by Jjustbob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Shaun Stevens, Denise Carr , Ivy Velez

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Apr 14, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 18, 2024

Dealership Rating

Employee Rating

Hector was fantastic, great help very accommodating. Very clean, comfortable waiting room everyone wad smiling and courteous Very clean, comfortable waiting room everyone wad smiling and courteous More

by MJCCALIENTO63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dangelo Sanchez, Shaun Stevens , Hector

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Jan 18, 2024 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Hector here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Dealership Rating

Employee Rating

Had an oil change and bulb replaced - 2 1/2 hours and the car was not vacuumed as requested car was not vacuumed as requested More

by campbellusa0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 18, 2024 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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