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Brianna Zemrock

Overview Reviews (38) Inventory (162)

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Brianna Zemrock

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Brianna Zemrock

Marketing Administrator

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.7

38 Reviews

Overview Reviews (38) Inventory (162)

4.7

38 Reviews

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38 Reviews of Brianna Zemrock

January 10, 2025

Dealership Rating

Employee Rating

Clean friendly on time Just what i want for quick service Used the west springfield kia dealership for service in the past GR MUCH BETTER DO FAR service Used the west springfield kia dealership for service in the past GR MUCH BETTER DO FAR More

by Naze68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 12, 2025 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

December 21, 2024

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Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Shaun Stevens

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Dec 23, 2024 -

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 18, 2024

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Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Nathan, Telesha Williams, Dangelo Sanchez, Justin Martin, Steve Liptak, Karissa Leduc, Vanessa Williams, Shaun Stevens, Denise Carr

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Dec 18, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 20, 2024

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Employee Rating

It so good my car drives and everyone there is so cute with bright eyes and bushy tails lots of love :) with bright eyes and bushy tails lots of love :) More

by COUGHLINHILARY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Shaun Stevens

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Nov 20, 2024 -

Gary Rome Kia responded

Hilary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

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Employee Rating

They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice to be treated so well and professional. I will go back there anytime for any service. The best people ever! More

by annie.coro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Denise Carr

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Nov 11, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 13, 2024 -

annie.coro responded

A great experience and more companies Should treat their customers like KIA does.

September 29, 2024

Dealership Rating

Employee Rating

This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Telesha Williams, Justin Martin, Steve Liptak, Shaun Stevens, Denise Carr

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Sep 29, 2024 -

Gary Rome Kia responded

Thank you, Charles, for sharing your experience with us! We're happy to hear it went well with Justin and truly appreciate your feedback.

September 03, 2024

Dealership Rating

Employee Rating

Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More

by BDP3669

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak, Vanessa Williams

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Sep 03, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

May 18, 2024

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Employee Rating

I bought my last two cars there and have serviced my cars there since buying them. They work fast and are always friendly and helpful. there since buying them. They work fast and are always friendly and helpful. More

by TMOONEY56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Justin Martin

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May 19, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 17, 2024

Dealership Rating

Employee Rating

The staff was very helpful. They got me in and out quickly which was appreciated. The team did a great job. They got me in and out quickly which was appreciated. The team did a great job. More

by STEPHUCF0713

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2024

Dealership Rating

Employee Rating

Staff was polite and friendly and my vehicle was ready ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bou ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bought it in. Makes the experience much nicer than other dealerships I have been with. Will look forward to future experiences with Gary Rome. More

by DANTEGALLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

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Apr 21, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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