Brianna Heddings
Brianna Heddings at Dick’s CJDR of Wilsonville
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Brianna Heddings

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Brianna Heddings

March 23, 2025

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Breanna is a great service representative. I called to make an appointment got in almost the next day. Lights were flashing when the switch wasn't on. They found a faulty switch. Brian is very More

by rangerhawk
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Service Time
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Recommend Dealer
Yes
Mar 25, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that our team, including Breanna and Brian, provided you with prompt and professional service. We're glad we could resolve the issue with your faulty switch quickly. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 22, 2025

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The service department was timely and did the work necessary a good job and experience thank you More

by johnrealty
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Recommend Dealer
Yes

March 10, 2025

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I was pleased at the quality of the work…vehicle service was done, including tire rotation, and top off of fluids, which I did not even ask for but was done anyway. I will definitely be coming back here for More

by cpsuriano
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the quality of service at Dick's Chrysler Jeep Dodge of Wilsonville, including the tire rotation and fluid top-off. We look forward to seeing you again for your future services and appreciate your trust in us! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 28, 2025

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Great dealership. Customer service is awesome. I would definitely recommend this dealership. Thank you, I love my truck. More

by getemail
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Recommend Dealer
Yes

Other Employees Tagged: Joshua DeLaunay

Mar 01, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Dick's Chrysler Jeep Dodge of Wilsonville and that you love your truck. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 26, 2025

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for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou More

by dlchinn3
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Recommend Dealer
Yes
Feb 28, 2025

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand the importance of having reliable transportation, especially when you've invested so much in repairs. Your loyalty as a customer means a lot to us at Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your feedback regarding the loaner availability and will certainly take it into consideration as we work to improve our services. We will be reaching out to you shortly. Thank you again for your feedback. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2025

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I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J More

by Sheila
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Recommend Dealer
Yes
Feb 14, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Sheila! We appreciate you taking the time to share your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that Brianna was able to help restore your faith in our dealership. Customer satisfaction is our priority, and we love that you gave us another chance. We look forward to seeing you again, and please don’t hesitate to reach out if you need anything in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2025

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The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did More

by karl13
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Recommend Dealer
Yes
Mar 04, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Karl. I'm glad to hear that you had a positive experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville, and I appreciate your kind words about Brianna and our waiting area. I understand your concerns regarding the condition report and the cost of service. I spoke to my service director who said you have been emailed your inspection report. If there is anything else we can assist you with, please don’t hesitate to reach out to me directly. Thank you for choosing us, and we hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 03, 2025

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I arrived a few minutes before appointment. Brianna helped me right away. Service completed earlier than expected. More

by Darrynkuehl
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Recommend Dealer
Yes
Feb 05, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're glad to hear that Brianna was able to assist you promptly and that your service was completed earlier than expected. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide efficient and friendly service. We hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 01, 2025

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Both ladies were polite but did not pay attention to my questions. I was trying to get price for my windshield and the first person after listening asked me to wait for the second person who would be helpi More

by Javier
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Recommend Dealer
No

Other Employees Tagged: Do not recall

Feb 04, 2025

Dick’s CJDR of Wilsonville responded

Thank you, Javier, for sharing your experience with us. I appreciate your feedback regarding the attentiveness of our team during your visit. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive to ensure all customer inquiries are addressed promptly and accurately. I encourage you to reach out to me directly so I can assist you further with your windshield needs. Your satisfaction is important to me, and I hope to have the opportunity to serve you better in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

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Very fast and friendly service. Nice folks here! It's a change from other dealers in other states, so thanks for being awesome at customer satisfaction! More

by kassandra.flores
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Dick’s CJDR of Wilsonville responded

Thank you, Kassandra! We truly appreciate your kind words about the fast and friendly service at Dick's Chrysler Jeep Dodge of Wilsonville. It's wonderful to hear that you had such a positive experience with us. We look forward to seeing you again and continuing to provide excellent customer satisfaction! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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