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Brianna Hacker

Overview Reviews (191) Inventory (290)

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Brianna Hacker

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Brianna Hacker

Parts Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

191 Reviews

Overview Reviews (191) Inventory (290)

4.8

191 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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191 Reviews of Brianna Hacker

February 01, 2025

Dealership Rating

Employee Rating

If it wasnt for Anthony & the generosity & compassion of Hyundai Wesley Chapel, I would’ve not got thru this challenging time. TYSM ⭐️⭐️⭐️⭐️⭐️ Hyundai Wesley Chapel, I would’ve not got thru this challenging time. TYSM ⭐️⭐️⭐️⭐️⭐️ More

by SCOT.FORRESTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez

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Feb 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 21, 2025

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Employee Rating

Greeted and warm welcome, went over what would be done, very nice showroom, snacks could be a better mix than Oreos and gummies, maybe granola bars and Garrdeto mix. Pleasant experience, I did note that my very nice showroom, snacks could be a better mix than Oreos and gummies, maybe granola bars and Garrdeto mix. Pleasant experience, I did note that my name was wrong on my profile and it doesn’t seem to be corrected yet because the survey was addressed to the wrong name More

by TIFFANYTAYLOR30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Tiffany! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 18, 2025

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Employee Rating

Everything was great but because someone has called in sick, closing was delayed for over 3 hours. sick, closing was delayed for over 3 hours. More

by Rjmadd5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell

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Jan 19, 2025 -

Hyundai of Wesley Chapel responded

January 16, 2025

Dealership Rating

Employee Rating

I had a bad experience at the Brandon dealership and Jasmine made up for it. She was fantastic to work with, explained everything without being condescending. Tom was also very helpful. Will definitely Jasmine made up for it. She was fantastic to work with, explained everything without being condescending. Tom was also very helpful. Will definitely be back to Wesley Chapel dealership in the future. More

by smithk1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Swedberg, Jasmine Yarwood

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Jan 17, 2025 -

Hyundai of Wesley Chapel responded

Thank you! Jasmine, Tom, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 11, 2025

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Employee Rating

Nothing to complain… I always received the best service…staff are accommodating customers and make them feel welcomed. service…staff are accommodating customers and make them feel welcomed. More

by MOLIVERSPAIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Jan 12, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 11, 2025

Dealership Rating

Employee Rating

They did good and keep update with me. About this car. Thank you for this. About this car. Thank you for this. More

by Dlaracca99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sannea ( sorry can’t spell her name)

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Jan 12, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

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Employee Rating

Anthony went above and beyond to make sure that I was taken care of. I live in Sarasota and had taken my car to the Hyundai in Sarasota prior to Wesley Chapel. I will drive back to Wesley Chapel anytime taken care of. I live in Sarasota and had taken my car to the Hyundai in Sarasota prior to Wesley Chapel. I will drive back to Wesley Chapel anytime I need service on my vehicle! The customer service and care made that big of a difference. More

by Akerns

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez

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Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

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Employee Rating

Very good communication about car status, what needed to be done and the costs of each repair. be done and the costs of each repair. More

by STEPHEN313140

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Stephen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 06, 2025

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Employee Rating

AJ truly takes care of his customers. He is the main guy I trust to care for my car. Thanks AJ He is the main guy I trust to care for my car. Thanks AJ More

by patrickgallagher508

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arthur "AJ" Wilson

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Jan 06, 2025 -

Hyundai of Wesley Chapel responded

Patrick, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy AJ met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 21, 2024

Dealership Rating

Employee Rating

Fast, Friendly, Curteous staff and business facility. Warm coffee, & cookies. Hugh selection of vehicles. Couldn't ask for more. Warm coffee, & cookies. Hugh selection of vehicles. Couldn't ask for more. More

by GLEONE1665

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez

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Dec 23, 2024 -

Hyundai of Wesley Chapel responded

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