Brian Zepeda

Everything about the dealership is professional. Whenever I call to set up an appointment, it is super easy when I arrive. Someone comes to help me right away. I don’t have to wait. It is so nice. A Whenever I call to set up an appointment, it is super easy when I arrive. Someone comes to help me right away. I don’t have to wait. It is so nice. All of the technicians do their job cleanly and efficiently I would recommend Orem Toyota to all of my friends. More

by WSJABLON Verified Customer Verified Customer

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Very slow to receive the vehicle, very rude and rude people who serve. Also slow to do basic jobs. They do things so badly that they don't have time to remove the maintenance notice. They are terrible a people who serve. Also slow to do basic jobs. They do things so badly that they don't have time to remove the maintenance notice. They are terrible at sales and service. More

by oswaldo_castro Verified Customer Verified Customer

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I've had a few mishaps with your service department, but nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked w nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked with. Sales has been very nice to work with, very nice group of people to work with. More

by BLAKE_HARRIS Verified Customer Verified Customer

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Absolute worst experience buying a car at Brent Brown Toyota. Financing was rushed to get things signed. Had to keep messaging them to find out any updates. Took over a week to get final word that deal w Toyota. Financing was rushed to get things signed. Had to keep messaging them to find out any updates. Took over a week to get final word that deal went through and even then had to come in and re-sign things at a higher rate and monthly. Highly encourage everyone to shop elsewhere. The people in this place place nice and act friendly until papers are signed but they are not your friend. Will not be buying here again, and will certainly not recommend anyone. More

by NINE2NINE Verified Customer Verified Customer

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Drew is great. Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extens Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extension feature for the driver side didn’t work correctly. When we got it back on Friday the alignment was not fixed correctly. It now pulls to the left. The steering wheel is off center still. And the seat issue was not addressed. The tech told Drew that there is a sensor that kills the switch if it feels weight. That bull crap. I tried using it today with no luck. I even tried it without sitting in the seat. Switch still doesn’t work. All the other seat adjustments work fine. More

by unclefilly Verified Customer Verified Customer

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Me gustó la atención del vendedor fue muy cordial y amable, enamorada de mi auto nuevo amable, enamorada de mi auto nuevo More

by MIRELISRAMOS Verified Customer Verified Customer

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Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ Verified Customer Verified Customer

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I love the follow through with brent Brown. They don't just sell you a car and peace out. They stay involved to make sure your vehicle continues to run well and has a long life. Brian helped us They don't just sell you a car and peace out. They stay involved to make sure your vehicle continues to run well and has a long life. Brian helped us find the car we were looking for and helped us figure out what would be the best bang for our buck with our needs and wants. He didn't try to push us into anything but instead wanted to make sure we made a smart purchase that we would be happy with for years to come. His primary goal is to have a happy repeat customer and to sell something he really believes in and can stand behind. He was kind, funny, and patient. He even called us a few times afterward to make sure all was well and gave us his cell number in case we need anything. We worked with Andy in financing. He helped us make good choices as far as warranty items he recommends for our driving needs and didn't try to talk us into things he felt would be a waste of money for our specific situation. We had a great experience here and will be back for my husband's vehicle when the time comes. More

by Britney Verified Customer Verified Customer

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This place is amazing and help work through problems! 10/10 would recommend this place! 10/10 would recommend this place! More

by trustin.chun Verified Customer Verified Customer

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I had a good experience in Brent brown, it was fast and easy process. And Ismael was amazing and clear with the info easy process. And Ismael was amazing and clear with the info More

by LIZMARLOPEZ Verified Customer Verified Customer

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