Brian Wray

Excellant Courteous and professional, clean dealership, easy appointment making, great service hours. Great waiting area, knowledgeable staff, vehicle ready wh Courteous and professional, clean dealership, easy appointment making, great service hours. Great waiting area, knowledgeable staff, vehicle ready when said it would be, also checked and performed recall without being asked. More

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Great to do business/ very professional sales staff, no high pressure to buy, helpful in describing all of the various features of the vehicle. The salesman was a great he very professional sales staff, no high pressure to buy, helpful in describing all of the various features of the vehicle. The salesman was a great help in finding the vehicle with the items I wanted and showed me more than one choice, allowed a test drive of any and all that I wanted with no pressure. More

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Bobrichards Toyota is #1 Dealership My first visit it was Taylor Toyota in 1997 when we purchase a 1997 4-Runner limited. Now it Bobrichards Toyota my experiences with this dealership ha My first visit it was Taylor Toyota in 1997 when we purchase a 1997 4-Runner limited. Now it Bobrichards Toyota my experiences with this dealership has been the A+. More

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Beverly was excellent in going above & beyon customer servic Exceed expectation when I purchased my 1st car in 2016. Beverly even went above and beyond in purchasing my 2nd car. She was always one step ahead Exceed expectation when I purchased my 1st car in 2016. Beverly even went above and beyond in purchasing my 2nd car. She was always one step ahead on all information I need on the vehicle. Excellent consumer knowledge and her sweet kind deamor was above and beyond today customer service enjoyed doing business with Beverly. She made it happen very smooth & quick. More

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Total Customer Satisfaction - Dealership Appearance & Sales My wife and I have been totally satisfied beyond these words can say about Bob Richards Toyota' Dealership Facilities, Sales Managers, Salesman, Servi My wife and I have been totally satisfied beyond these words can say about Bob Richards Toyota' Dealership Facilities, Sales Managers, Salesman, Service Managers & Staff along with the best deals on new Toyota vehicles! We have bought new Toyota vehicles (3-Camrys, 3-Rav4s & 1-Tacoma) with the sales managers and finance managers being the key staff to ensure that we are satisfied with the best deals possible. When getting all of the above Toyota vehicles serviced, the red carpet is rolled out by quick attention of service staff getting our maintenance needs met along with a cherished car wash each time to sweeten the experience. Our waiting time on our vehicles is within an hour in beautiful new & clean waiting areas to also offer at no charge with pleasant staff serving coffee, cookies and freshly popped pop corn. We feel like we have gone to Heaven every time that we have ever been at Bob Richards Toyota, and pray that this awesome experience with great staff continue for many years to come! Andy Lee has run a great ship with the finest staff in the industry and we have become personal friends thru meeting this fine general manager and many staff over the years. More

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Quick efficient service Routine maintenance visit went very well. Quick, efficient and professional service from the person who wrote up the ticket, to the mechanic who perf Routine maintenance visit went very well. Quick, efficient and professional service from the person who wrote up the ticket, to the mechanic who performed the job to the cashier who checked me out. More

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Excellent Customer Service I arrived early but Bob Richard’s staff quickly completed my repair. They were finished in less than one hour. This is rarely the experience I have h I arrived early but Bob Richard’s staff quickly completed my repair. They were finished in less than one hour. This is rarely the experience I have had at other dealerships No complaints at all! More

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Pleasure to do business with Carl. Carl is always helpful and very knowledgeable when I bring my vehicle in shop very professional all staff is helpful don't know what else to say becau Carl is always helpful and very knowledgeable when I bring my vehicle in shop very professional all staff is helpful don't know what else to say because of having to use 25 words More

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Outstanding Carl Reed is the best around. I have no worries when I know Car's around to help me take car of business. No pressure to make decisions. Carl Reed is the best around. I have no worries when I know Car's around to help me take car of business. No pressure to make decisions. More

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NO PROBLEMS GOOD SERVICE TAKES CARE OF CUSTOMERS. SALES AND FINANCE WAS OUTSTANDING. I ALSO ENJOYED CREDIT APPLICATION ON WEB SITE. WENT OVER MY NEW TUNDRA FRO GOOD SERVICE TAKES CARE OF CUSTOMERS. SALES AND FINANCE WAS OUTSTANDING. I ALSO ENJOYED CREDIT APPLICATION ON WEB SITE. WENT OVER MY NEW TUNDRA FROM HEAD TO TOE More

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