Brian Woolery

🚨 BUYER BEWARE – Ferman Chevrolet Took Advantage of Me 🚨 I trusted Ferman Chevrolet with my Corvette after back-to-back hurricanes, only to be misled. Their service department lied, claiming my car wa 🚨 I trusted Ferman Chevrolet with my Corvette after back-to-back hurricanes, only to be misled. Their service department lied, claiming my car was unfixable—yet it was magically repaired and resold at a higher price after they pressured me into trading it in. Sales told me it was going to auction, but that was a lie. They worked together to ensure they profited while I lost thousands. ✔ Service lied about repairs ✔ Sales manipulated my trade-in ✔ Lack of accountability & gaslighting The only honest people were John in Parts & Brian (not the manager). Everyone else? Untrustworthy. If you value honesty—go elsewhere. More

by Anonymous Floridian Verified Customer Verified Customer

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Ferman Chevrolet - Tampa in Brandon and Ferman Collision Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th 2024 for a job I was told would take 1.5-2 months. The truck has gone back and forth between the Collision Center and the dealership for mechanical work. Communication is horrible at best. I can't get a straight answer from anyone as to when my truck will be done or where it stands. The new bed showed up at the end of July and then the day after Christmas I get an email stating the wrong bed was put on my truck. I was told by the Collision manager that the correct bed was there Jan 17th and truck would hopefully be ready by the 24th. Service writer then tells me on the 21st my bed was delivered and they were checking it in. So which is it? I had to call today about 12 times to finally get to talk to someone about my truck. I was told my truck was with the mechanic to make sure nothing else was needed after the bed was completed. I was also told they were going to get started prepping the bed... It's been there over a week and nothing has been done??? They said give them another week and a half and hopefully it will be done. Also, I've tracked my truck all month via the Chevrolet app and it has not moved from the parking lot on Crater Lane. Ferman likes to post all the good reviews they get, let's see you share this one. We are quickly coming up on 7 months that you've had my truck. 7 MONTHS. That's 7 months of making payments, making insurance payments, making Onstar payments, all for a truck I can't even see.....xxx are we doing? I've reached out to WFLA Shannon Behnken to hopefully make this known to the public. This is getting ridiculous. GM Customer Service is proving to be about as helpful as an ice scraper in Miami. I would not recommend this place at all. More

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We have been dealing with Ferman and have bought 6 vehicles from Ferman. Jamarius Pope was very pleasant to work with. We didn't even consider going to another dealer or vehicle. vehicles from Ferman. Jamarius Pope was very pleasant to work with. We didn't even consider going to another dealer or vehicle. More

by mike.fox55 Verified Customer Verified Customer

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When I arrived at dealership, I had no intention of purchasing a vehicle. After having conversation with Sebastian,I ended up purchasing my 2025 Equinox purchasing a vehicle. After having conversation with Sebastian,I ended up purchasing my 2025 Equinox More

by how149 Verified Customer Verified Customer

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I had an overall great experience. Brian Woolery was very informative and thorough, explaining the work needed and very friendly throughout. I feel reassured and confident that my vehi Brian Woolery was very informative and thorough, explaining the work needed and very friendly throughout. I feel reassured and confident that my vehicle is in good, working condition and that should I have any further needs that I will receive the same assistance. More

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Andrew was very kind and took a lot of time to make sure I understood everything and went above and beyond To help make sure I was driving away in the best car. I went in not thinking I would get a car and I understood everything and went above and beyond To help make sure I was driving away in the best car. I went in not thinking I would get a car and left with my dream car. I did have an ongoing issue with a tire since I got the car but Andrew has continued to help me even after the sale. It means a lot to know I still can get help and message/call anytime. My boyfriend bought a truck two years ago and thank God we found Ferman! Thank you so much to Juan as well for taking the time to explain everything finance wise as well and making Sure I get the best bang for my buck. Brian from the car service side helped me with the tire and he was a doll. Thank you all!! More

by keyanic13 Verified Customer Verified Customer

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Angela and Coleen was very helpful. Made buying a new truck afford less. Will recommend to any one that’s is interested Made buying a new truck afford less. Will recommend to any one that’s is interested More

by cleve2152 Verified Customer Verified Customer

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My Trailblazer Service done pretty quickly and correctly. Micheal was nice and professional. Overall was a good experience Micheal was nice and professional. Overall was a good experience More

by rawrock64 Verified Customer Verified Customer

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Another garbage Chevy dealership, this time, they refused work on the Chevy Truck, because it was worked on by another dealer within the last 2 months. They are unwilling to fix it , and its under warranty. work on the Chevy Truck, because it was worked on by another dealer within the last 2 months. They are unwilling to fix it , and its under warranty. Never had this problem with other car makers, Ford, BMW, Audi, Toyota, Honda, all had no problems working on vehicles under warranty, even if it was touched by another Chevy dealer. They basically wasted my time, and refused to fix it. Their answer below this post only assures you that you will be lead down a dustry trail of tears with them. Their answer was for me to pay for the repairs, not the dealership, they aren't willing to rectify this situation. They will make you take your car elsewhere and refuse the warranty work working it out with the dealership themselves. It also goes to show you that Chevy won't standby their product and they will pass the buck the minute they have to work on it either from other CERTIFIED CHEVY DEALERS. Dealers should have to work with Chevy and not the customer to Negotiate warranty claims . Jeep doesnt do this, BMW doesnt do this, Audi doesnt do this, Toyota doesn't do this, I can go on. So before you buy a Chevy, understand that they will make you take it back to the original dealer where it was worked on, tell you to call their Customer Service (who is very rude and echos the same unprofessional behavior) and then tell you that even if you were out of state, that you are SOL on that and you would need to go to the original DEALER lol . They are out of their minds, both the Dealers and the CHEVY in general. So think about this before you buy another Chevy from not only this dealer but in general from GM. More

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The process was so easy from beginning to end. I spent very little time at the dealership negotiating, which was fine by me because my time is valuable. I knew what I wanted and they made it happe I spent very little time at the dealership negotiating, which was fine by me because my time is valuable. I knew what I wanted and they made it happen. More

by msbriggs22 Verified Customer Verified Customer

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