Brian Williams | Page 37

Tynan's Volkswagen responded

We sincerely apologize for the nightmare experience you've had with our service, from scheduling the appointment to the return of your vehicle. Your feedback is deeply concerning to us, and we understand the importance of addressing your concerns promptly. Please allow us the opportunity to address your specific concerns and work towards a resolution. If you could provide more details or contact our customer service team at jacqueline.goldsboro@tynans.com , we would appreciate the chance to investigate and understand your experience better. Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and make amends. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your positive comments about our staff .We also want to extend our gratitude for bringing the matter regarding your vehicle to our attention. We apologize for any inconvenience caused by the adjustments made to the radio and heat settings during the complimentary check Thank you once again for choosing Tynan's Volkswagen. We look forward to serving you in the future. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear about your positive experience with our staff and that you found them kind and helpful. We genuinely appreciate your kind words and are grateful for your feedback. It's wonderful to hear that you would consider returning for additional services in the future. Once again, thank you for choosing us, and we look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! . We're delighted that you love your ID4, and we hope it brings you many enjoyable journeys ahead. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels! Jacqueline Goldsboro -Customer care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your oil change appointment was prompt and that our team informed you about the potential need for rear brake changes during your next visit. We're glad to hear that you were able to take advantage of the Tynan's coupon for your oil change, and we look forward to welcoming you back for your future automotive needs. Thank you again for choosing Tynan's, and we appreciate your trust in our services. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Fantastic! Thank you! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Thank you for choosing us for your car service, and for taking the time to leave a positive review! We're pleased to hear that your rear view mirror was successfully fixed, and we appreciate you bringing the concern about your brakes to our attention. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had a positive experience with our express service and that Brian exceeded your expectations. We truly appreciate your kind words and your trust in our expertise with VW. If you ever need assistance again or have any further feedback, please don't hesitate to reach out. We look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We appreciate your kind words about Cauthen's kindness and informative assistance. We look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Nam, thank you for your wonderful review and for your continued trust in our services! We're thrilled to hear that you consistently receive great service from our staff every time you visit us for car maintenance or repairs .If you ever have any questions or need further assistance with your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future and maintaining the high standard of service that you've come to expect from us. Safe travels! Jacqueline Goldsboro -Customer Care Coordinator