Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
136 Reviews
4.9

136 Reviews

Write a Review

136 Reviews of Brian Wilcox

February 10, 2026

Dealership Rating
Employee Rating

Long Cadillac is one of the best dealerships I have ever used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of wha More

by jamesgolden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2026

Dealership Rating
Employee Rating

I always get the highest level of service from Longs. Bring outstanding and makes me feel like I’m his best customer I recommend the dealership to everyone I meet. More

by JTO021360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

January 17, 2026

Dealership Rating
Employee Rating

I recieved top notch service from Long Cadillac I highly recommend this dealer to everyone More

by JTO021360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

January 16, 2026

Dealership Rating
Employee Rating

Timely and efficient Always a good experience. .. helpful, timely and efficient. Always a positive experience...Brian was helpful and informative. Work was done in a timely and efficient manner. More

by a.franzosa
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 16, 2026

Dealership Rating
Employee Rating

Brian was extremely helpful, friendly and easy to work with. Dropped my car off at 8:30am and was ready to pick it up a few hours later! More

by arianna6
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 15, 2026

Dealership Rating
Employee Rating

Couldn't be a better experience. Honest, informative, and efficient. Brian Wilcox was excellent in communication More

by Sdaigle
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 12, 2026

Dealership Rating
Employee Rating

The Service at Long Cadillac is exceptional. Brian is always very helpful and he definitely knows his stuff. The car wash is a bonus! More

by nvburgos
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

Dealership Rating
Employee Rating

Very professional and friendly. Waiting area is very nice and clean. I like having the car washed after the service. More

by BKIDDER472
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

Dealership Rating
Employee Rating

Amazing customer service! David and Bruno did an outstanding job of making sure that I was taken care of! More

by GREGORYSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima , Bruno and David

January 05, 2026

Dealership Rating
Employee Rating

Prompt professional service. Beautiful facility. Comfortable waiting area with plenty of snacks and beverages. Great More

by CFGOLDEN
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

1
...

Dealership Inventory (110 Vehicles)

used 2024 Chevrolet Silverado 1500 car, priced at $40,991
2024 Chevrolet Silverado 1500
used
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
new 2026 Cadillac Escalade IQ car, priced at $130,295
2026 Cadillac Escalade IQ
new
Black exterior
Automatic
All-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $67,095
2025 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
used 2025 Chevrolet TrailBlazer car, priced at $25,991
2025 Chevrolet TrailBlazer
used
Crimson Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $50,315
2025 Cadillac XT5
new
Red exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $48,165
2025 Cadillac XT6
new
White exterior
Automatic
All-wheel Drive