Brian Wilcox
Brian Wilcox at Long Cadillac
Refer Me

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.9
81 Reviews
4.9

81 Reviews

Write a Review

81 Reviews of Brian Wilcox

April 03, 2025

Dealership Rating
Employee Rating

I always get great service when I bring my vehicle in for service. Team is always friendly and explain everything in as much detail as I want. Highly recommend! More

by mfreeman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

Long Cadillac went above and beyond to get me back behind the wheel of my Caddy ATS with necessary repairs and help to acknowledge my confidence in my dealer with excellence in service. Thank you Long Cadill More

by JNANNERY
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

March 24, 2025

Dealership Rating
Employee Rating

Service is done timely and accurate. Love that you wash the car. The waiting area is always clean. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

As always helpful and accommodating. Great service. I highly recommend Long for all services. Wonderful experience. More

by DARWAB
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

March 11, 2025

Dealership Rating
Employee Rating

Brian always does a fantastic job of communicating and keeping me updated on all things required for the repair, and make sure that the work is done properly. The car is always returned in tiptop shape, a More

by GREGORYSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

March 10, 2025

Dealership Rating
Employee Rating

I would recommend this dealership, the service, and the sales personnel were professional, polite, and very nice to work with for both purchase, and then sale of the vehicle. More

by E. Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

March 08, 2025

Dealership Rating
Employee Rating

I have been with long since 2014. Brian is great to work with and the service is always timely and reliable. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2025

Dealership Rating
Employee Rating

I have been dealing with Brain for all of my Cadillacs services for over 10 years and I have to say he goes above and beyond to make sure job is properly done each time. He is very professional and provid More

by DFifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hank Landry, Bruno Medina , Steve A

March 03, 2025

Dealership Rating
Employee Rating

Always on time. They also wash the car. I love the place it is clean even the bathroom’s More

by CLACHKEY_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2025

Dealership Rating
Employee Rating

I love Long Cadillac, they have really great people! I always choose longs for servicing my vehicle. More

by PHEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

1
...

Dealership Inventory (119 Vehicles)

new 2025 Cadillac XT6 car, priced at $62,465
2025 Cadillac XT6
new
White exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $58,190
2025 Cadillac XT5
new
Blue exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT4 car, priced at $46,765
2025 Cadillac XT4
new
Blue exterior
Automatic
All-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $71,095
2025 Cadillac LYRIQ
new
Black exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT5 car, priced at $57,710
2025 Cadillac CT5
new
Silver exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT5-V car, priced at $72,025
2025 Cadillac CT5-V
new
Black exterior
Automatic
All-wheel Drive