Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Brian Wilcox

November 19, 2025

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They handled all My concerns and made sure I was comfortable with the issues that was being addressed More

by GANDS50
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 16, 2025

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They are always helpful and give the best service. Brian lets me know what going on and what he can do to make sure my car is always in good health. More

by billstratakias
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 08, 2025

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Had a huge issue with my XT four and Brian was fantastic getting it fixed. It was there for a long time but he took the time and worked with us gave us a loaner and everything was great. We appreciate every More

by Rlsurr
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 06, 2025

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My experience was very enjoyable as I was given a beautiful car to drive while my repairs were being completed in a timely manner More

by mariod1
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 06, 2025

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Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima, Jody Smith , Daryl in sales

November 04, 2025

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I trust them, number one issue for me,I don't need fifteen words to say it. More

by PEARLE
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Recommend Dealer
Yes

October 16, 2025

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Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
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Recommend Dealer
Yes

October 13, 2025

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The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
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Recommend Dealer
Yes

October 11, 2025

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My family and I have been utilizing Longs since 1986 for our car and service needs. The service is excellent. Brian Wilcox is professional, respectful and extremely accommodating. Jim Golden’s sincerity, ca More

by PLEJA
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Recommend Dealer
Yes

Other Employees Tagged: Jim Golden

October 10, 2025

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Hello ! I purchased a used Cadillac srx SUV , it was in great condition as stated by Hank ' my salesperson , who is a professional ! I'm very satisfied with More

by cmcorbo61
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Recommend Dealer
Yes
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