Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Brian Wilcox

June 05, 2025

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Employee Rating

I had the car for two weeks couldn’t fix it just kept adding parts. I finally gave up. More

by wpatty1950
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Recommend Dealer
No

May 25, 2025

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Excellent customer service and care. Bought my 2009 Hummer brand new off the floor and always had. Excellent service More

by ARTHURZORGE
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Recommend Dealer
Yes

May 22, 2025

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The Long crew are knowledgeable about what my car needs and how to properly handle the vehicle and what is required. More

by Ryras-60
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Recommend Dealer
Yes

May 16, 2025

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Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

by GARYYIP
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

May 14, 2025

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Great team! Great Service! The team is Always trying to do the very best for each customer. More

by JEFF@DUFFICY.NET
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Service Communication
Recommend Dealer
Yes

May 11, 2025

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Always greeted with a courteous, professional, I want to help you feeling. Always a great experience every time I visit for service. More

by EHOLMES0
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker , Eric Holmes, Rick Cicciu and Paul, all in the parts dept.

May 11, 2025

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Always courteous and very professional in greeting me as I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment. More

by EHOLMES0
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Recommend Dealer
Yes

May 10, 2025

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Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services More

by TNORTON
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Recommend Dealer
Yes

April 26, 2025

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Responsive, helpful. Vehicle fixed as requested. The full detail work is first rate. Shuttle driver was also great. More

by jon
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

April 25, 2025

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Employee Rating

Excellent Service and excellent communication as to when my truck would be ready. My truck was washed and vac out when I got there More

by GENTILERL
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Recommend Dealer
Yes
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