Brian Wilcox

I have been a long Cadillac customer for over 20 years. The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticip The service center folks always take great care of my vehicles. Brian has been outstanding and I also deal with Jody who is phenomenal. They anticipate my needs and alert me to issues so they can be dealt with in a timely manner More

by RLC01702 Verified Customer Verified Customer

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I absolutely love Long Cadillac. The services guys are awesome and very helpful! Brian has always been amazing! The services guys are awesome and very helpful! Brian has always been amazing! More

by trcylebel Verified Customer Verified Customer

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Excellent dealership. They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! They go above and beyond to help the costumer. Scott Barry is great at helping us with our Escalade! More

by paslinin Verified Customer Verified Customer

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GreT relationship with all who work there. Nothing but the best from serive and sales! Nothing but the best from serive and sales! More

by SCOTT.BUCKLEY1 Verified Customer Verified Customer

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Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. More

by bjf007 Verified Customer Verified Customer

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Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More

by jamesgolden0 Verified Customer Verified Customer

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Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have b As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have been completely satisfied with service and sales at this location for 22 years. More

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The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service. More

by dav2149 Verified Customer Verified Customer

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I had the car for two weeks couldn’t fix it just kept adding parts. I finally gave up. adding parts. I finally gave up. More

by wpatty1950 Verified Customer Verified Customer

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Excellent customer service and care. Bought my 2009 Hummer brand new off the floor and always had. Excellent service Bought my 2009 Hummer brand new off the floor and always had. Excellent service More

by ARTHURZORGE Verified Customer Verified Customer

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