Brian Wilcox
Brian Wilcox at Long Cadillac
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Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Brian Wilcox

December 22, 2024

Dealership Rating
Employee Rating

Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 13, 2024

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Seems good, but it took too long to fix my car. Better luck next time. More

by JSR.KEOGH
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Workmanship
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Recommend Dealer
Yes

December 08, 2024

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Great service with friendly, knowledgeable and professional staff. The parts department goes above and beyond for their customers. More

by CRYSTAL.HOLMES
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak

December 06, 2024

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Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
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Recommend Dealer
Yes

November 02, 2024

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Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time More

by jamesgolden0
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Recommend Dealer
Yes

November 02, 2024

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Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
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Recommend Dealer
Yes

November 01, 2024

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Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif More

by HAIRYDAN59
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

October 23, 2024

Dealership Rating
Employee Rating

Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 20, 2024

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Employee Rating

Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac More

by mark.fontaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2024

mark.fontaine responded

Great service

October 19, 2024

Dealership Rating
Employee Rating

It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli More

by Jimbo
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

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